SUMMARY
The Small Engine Repair Associate is responsible for the overall operation and success of the small engine/ lawnmower repair department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Diagnose, adjust, repair or overhaul small engines used in lawnmowers, chainsaws, and related equipment
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Able to drive 34 ton truck and 16 trailer on a regular basis
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Pick up and drop off of customers equipment in a neat and professional manner
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Work within company programs, policies and procedures
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Promote and support established programs
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Communicate with and receive product from approved vendors
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Operate a forklift
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Follows safety policies and procedures; is a safety role model
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Other duties assigned
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During slow or off-season technician will be asked to work in one of our ACE Hardware retail locations. This would be temporary if at all and determined by work load
KEY ATTRIBUTES
- Small engine and riding mower repair knowledge
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New mower setup/PDI and warranty repair knowledge
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Computer knowledge, with focus on online parts lookup and warranty submission
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Ability to communicate well with manufacturer technical support helplines
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Problem solving skills
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Passion for what they do
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Self-motivated
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Ability to prioritize and multi-task
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Detail oriented
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Ability to work in a fast paced environment with limited supervision
SUPERVISORY RESPONSIBILITIES
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This position has no supervisory responsibilities
EDUCATION and/or EXPERIENCE
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High school diploma or general education degree (GED);
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One to three months related experience and/or training;
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Or equivalent combination of education and experience.
LANGUAGE SKILLS
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Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
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Ability to write warranty claims and service tickets.
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Ability to effectively present information and respond to questions from managers, customers, and the general public.
MATHEMATICAL SKILLS
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Basic math concepts such as addition, subtraction, division, multiplication.
CERTIFICATES, LICENSES, REGISTRATIONS
RECOMMENDED EQUIPMENT
- Slip resistant shoes with closed toe and heel
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Uniform per store policy
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Basic power and hand tools
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Sharpening Tools
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
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Stand
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Walk
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Use hands to finger, handle, or feel
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Reach with hands and arms
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Stoop
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Kneel
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Crouch
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Lift and/or move up to 50 pounds
Frequently (Between 1/3 to 2/3 of the time)
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Overhead lifting
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Climb
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Balance
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Communicate with associates and customers
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Occasionally (Less than 1/3 of the time)
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Sit
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Crawl
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Smell
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Lift and/or move up to 100 pounds
Vision
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Close
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Distance
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Peripheral
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Depth perception
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Ability to adjust focus
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Ability to distinguish colors
WORK ENVIRONMENT
Frequently
- Exposure to moving mechanical parts
Occasionally
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Exposure to wet and/or humid conditions
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Risk of electrical shock
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Chemicals while cleaning
Noise Level
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Moderate to High depending on equipment being used
PAY RANGE (depends on industry experience)
$17 up to $24/hour (IL & MN Locations Only)
BENEFITS (eligibility based on full-time/part-time status)
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Medical, Dental, and Vision Insurance
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Flexible Spending Accounts (Medical and Dependent Care)
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Life Insurance
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Voluntary Benefits
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Paid Time Off
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Retirement Plans
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Employee Assistance Program
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
Brand: ACE Hardware
Address: 8903 North Knoxville Avenue Peoria, IL - 61615
Property Description: 656 Ace Hardware
Property Number: 656
