Job Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours (11PM-7AM). This position involves performing front desk duties, managing guest relations, and conducting nightly audits of financial transactions. The ideal candidate will possess strong customer service skills, a background in hospitality, and the ability to work independently during late-night shifts.
Responsibilities
- Perform nightly audits of all financial transactions to ensure accuracy and compliance with hotel policies.
- Manage front desk operations, including check-ins and check-outs, while providing exceptional guest services.
- Address guest inquiries and concerns promptly, ensuring a positive experience for all visitors.
- Maintain accurate records of room availability, reservations, and billing information.
- Utilize phone systems effectively to communicate with guests and staff.
- Assist with any administrative tasks as needed to support hotel operations during the night shift.
- Ensure the safety and security of guests and hotel property throughout the night.
Requirements
- Previous experience in front desk operations or night audit roles within a hotel environment is preferred.
- Strong customer service skills with a focus on guest relations and satisfaction.
- Ability to work independently during night shifts while maintaining attention to detail.
- Excellent problem-solving skills and the ability to handle challenging situations calmly.
- Availability to work flexible hours, including weekends and holidays as required (Current shifts are 2 on, 2 off)
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during overnight hours.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Lehighton, PA 18235 (Preferred)
Ability to Relocate:
- Lehighton, PA 18235: Relocate before starting work (Preferred)
Work Location: In person
