Bilingual Receptionist (Full-Time)
Albarran Law Firm, PLLC
Rogers, Arkansas
Position Overview
Albarran Law Firm is seeking a full-time bilingual (English/Spanish) Receptionist to become the first point of contact for our clients. Because the majority of our clients are native Spanish speakers, fluency in both English and Spanish is required. We are looking for someone who is professional, organized, compassionate, and dependable.
Punctuality and reliability are essential. Our clients rely on us during important moments in their lives, and being present and ready to serve them each day is a fundamental expectation of this position.
This is an excellent opportunity for someone who enjoys helping people, thrives in a fast-paced office, and takes pride in providing outstanding customer service.
Required Qualifications
- Fluent in both English and Spanish (speaking, reading, and writing)
- Excellent verbal and written communication skills
- Strong customer service skills
- Professional appearance and demeanor
- Dependable with excellent attendance and punctuality
- Strong organizational and multitasking abilities
- Comfortable using computers, Microsoft Office, email, and office software
- Ability to maintain confidentiality
- Prior receptionist or office experience is preferred but not required
Primary Responsibilities
The receptionist will be responsible for duties including, but not limited to:
- Answer incoming telephone calls professionally and courteously
- Greet clients and visitors as they arrive
- Assist walk-in clients and direct them appropriately
- Schedule consultations and appointments
- Receive and route phone messages
- Respond to general client inquiries in both English and Spanish
- Collect and organize client documents
- Scan, copy, print, and file documents
- Maintain organized client files and office records
- Process incoming and outgoing mail
- Assist attorneys and staff with administrative tasks
- Keep the reception area clean, organized, and welcoming
- Coordinate conference room scheduling
- Assist with data entry and updating client information
- Help maintain office supplies and notify management when inventory is low
- Perform other administrative duties as assigned
What We're Looking For
Our ideal candidate is someone who:
- Enjoys working with people
- Treats every client with kindness, patience, and respect
- Works well under pressure
- Takes initiative without constant supervision
- Is detail-oriented and organized
- Is eager to learn
- Works well as part of a team
- Understands the importance of confidentiality and professionalism
- Arrives to work on time, every day, ready to contribute
Benefits
- Full-time position
- Paid holidays
- Paid time off
- Opportunities for growth within the firm
- Supportive team environment
- Meaningful work helping individuals and families navigate important legal matters
At Albarran Law Firm, we believe every client deserves to be treated with dignity, respect, and compassion. We are looking for someone who shares those values and takes pride in providing exceptional service every day.
Pay: $16.00 - $18.00 per hour
Benefits:
Language:
Work Location: In person
