Overview
Join our dynamic team as a Showroom Sales Representative, where your enthusiasm and expertise will drive high-end sales and elevate customer experiences. In this vibrant role, you will serve as the face of our showroom, guiding clients through product selections, providing expert advice on decorating, renovation, and interior design, and building lasting relationships. Your energy and technical proficiency will help customers turn their visions into reality while ensuring a seamless sales process. This position offers a fantastic opportunity to grow your skills in sales, construction-related products, and customer service within an inspiring environment.
Duties
- Engage with customers in the showroom to understand their needs and recommend suitable flooring, design, and renovation solutions.
- Provide design consultations, showcasing product options that meet the customers' needs.
- Upsell complementary products and services by identifying customer needs and presenting tailored solutions.
- Manage inside sales activities including POS transactions, cash handling, and maintaining accurate records using CRM systems.
- Build strong customer relationships through attentive communication, follow-up, and personalized service to encourage repeat business.
- Create inspired aesthetics and merchandising for the showroom.
- Respond to customer and sales team requests to place orders, check stock, prices, etc.
- Relaying back orders and lead times which do not meet the contractor’s deadlines.
- Respond to customer and sales team requests to place orders, check stock, prices, etc.
- Accurately enter any and all orders received according to company policies & procedures.
- Attend training and continual education for sales and/or design consultants.
- Create, promote, and/or be involved in customer events.
- Ensure Showroom is neat, clean, and organized at all times.
- Provide support to outside sales team.
- Communicate order details accurately.
- Lead/assist in daily opening and closing procedures.
Qualifications
- Proven experience in outside sales or retail sales with a focus on high-end or construction-related products.
- Strong negotiation skills with the ability to close deals effectively while maintaining customer satisfaction.
- Knowledge of renovation, remodeling, fixture sales, or construction processes enhances your success in this role.
- Multilingual abilities are a plus for engaging diverse clientele; excellent communication skills are essential in English.
- Proficiency in Microsoft Office applications and CRM systems for client management and organizational tasks.
- Demonstrated organizational skills with attention to detail in merchandising, stocking, and inventory management.
- Ability to perform basic math calculations for retail math, discounts, and POS transactions accurately.
This role is perfect for motivated individuals passionate about interior design, flooring solutions, and construction sales who thrive in a fast-paced environment dedicated to delivering exceptional customer service. If you’re eager to develop your skills in a supportive setting while helping clients realize their renovation dreams—apply now!
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Work Location: In person
