Overview
Join our dynamic team as an Office Manager specializing in ABA (Applied Behavior Analysis) Services, where your leadership and organizational skills will drive the smooth operation of our clinical practice. In this vital role, you'll oversee administrative functions, ensure compliance with healthcare regulations, and support our dedicated team of professionals committed to delivering exceptional behavioral health services. Your expertise in medical office management, fiscal oversight, and team supervision will empower us to provide impactful care while maintaining efficient clinic operations. This position offers an exciting opportunity to make a meaningful difference in the lives of clients and their families through effective practice management and significant career growth opportunities as we continue to expand.
Duties
- Manage daily administrative operations of the ABA services clinic, including scheduling, patient intake, and record keeping.
- Oversee billing, coding, and insurance claims processing using EMR (Electronic Medical Record) systems such as eClinicalWorks or Epic to ensure accurate and timely reimbursement.
- Supervise clinical support staff, maintaining employee files, onboard new employees, including medical administrative support personnel, ensuring compliance with HIPAA and other healthcare regulations.
- Coordinate with medical professionals, therapists, and external providers to facilitate seamless service delivery.
- Maintain medical records with precision, ensuring confidentiality and adherence to JCAHO standards.
- Oversee fiscal management tasks such as budgeting, financial management, working with vendors, and resource allocation to optimize clinic efficiency.
- Ensure compliance with healthcare policies including managed care protocols, utilization management, and acute care standards.
- Implement human resources functions like staff onboarding, training, performance evaluations, and conflict resolution.
- Utilize EMR/EHR systems proficiently for documentation, scheduling, billing, and reporting purposes.
- Monitor clinic operations to uphold quality standards in dental or medical office environments with experience in dental clinic or hospital settings preferred.
- Assist leadership with special projects and growth initiatives.
Experience
- High school diploma or equivalent.
- 3+ years of office management, administrative, or operations experience.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office and Google Workspace.
- Ability to maintain confidentiality and professionalism.
- Knowledge of medical office management practices including billing procedures and insurance claim processes, or we can provide training.
- Familiarity with EMR/EHR systems is essential for daily operations but we will provide training if necessary.
- Background in healthcare management is highly desirable.
- Strong understanding of HIPAA regulations and medical terminology to ensure compliance and confidentiality.
Pay: From $25.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person
