About the Role
Mirror Image Inc. is a full-service union decorator specializing in embroidery, DTF, and related apparel decoration. We’re looking for a detail-oriented Production Art Coordinator to join our team and serve as the bridge between customers and our production floor. This person owns the art and approval workflow — making sure every job is visually confirmed, correctly digitized, and set up for a smooth production run.
Key Responsibilities Art & Mockup Workflow
- Prepare and send customer mockups for embroidery, DTF, and other decoration methods for approval prior to production
- Communicate with customers via email and phone to collect, clarify, and confirm artwork details and approvals
- Manage revision requests and ensure updated approvals are documented before jobs move forward
Digitizing Coordination
- Submit embroidery files to digitizing vendors with complete and accurate specifications (stitch count, placement, thread colors, etc.)
- Review returned digitized files for accuracy against customer-approved artwork before releasing to production
- Maintain an organized library of digitized files and stitch counts by customer/design
File Prep & Order Support
- Prepare print-ready files for DTF and DTG production
- Enter and update orders in PriceIt (or equivalent order management system), ensuring artwork notes, approval status, and job specs are accurate
- Flag artwork issues — low-resolution files, color mismatches, missing elements — before they become production problems
Cross-Functional Coordination
- Work closely with production supervisors to prioritize approvals and file delivery based on schedule
- Communicate proactively with customers when artwork delays may impact delivery timelines
- Maintain organized records of approvals, correspondence, and file versions
QualificationsRequired
- Proficiency in Adobe Illustrator and/or Photoshop — able to make basic art corrections and mockup layouts
- Strong written and verbal communication skills; comfortable being a direct customer contact
- Highly organized with the ability to manage multiple jobs and deadlines simultaneously
- Attention to detail — catches errors before they reach production
Preferred
- Experience in embroidery or apparel decoration
- Familiarity with embroidery digitizing concepts (even if not a digitizer yourself)
- Experience with order management or job ticketing systems
What We Offer
- Collaborative, team-oriented shop environment
- Opportunity to grow with a well-established decoration company
- Competitive hourly rate commensurate with experience
Pay: $21.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
