Overview
We are seeking a dedicated and detail-oriented Medical Receptionist to join our healthcare team. This role is crucial in ensuring the smooth operation of our medical office, providing exceptional patient service, and maintaining accurate medical records. The ideal candidate will possess strong organizational skills, a solid understanding of medical terminology, and experience with various electronic health record (EHR) systems.
Responsibilities
- Greet patients and visitors in a friendly and professional manner at the front desk.
- Manage patient scheduling, including appointments, follow-ups, and cancellations.
- Handle medical collections and insurance verification processes efficiently.
- Maintain accurate patient records in compliance with HIPAA regulations.
- Review documentation for completeness and accuracy, including CPT and ICD coding.
- Assist with medical billing and coding tasks as needed.
- Answer multi-line phone systems with excellent phone etiquette, addressing inquiries or directing calls appropriately.
- Utilize EMR system for patient management.
- Support the administrative functions of the clinic by performing clerical duties such as filing, typing, and data entry.
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Experience
- Previous experience as a Medical Receptionist or in a similar role within a medical office or clinic setting is preferred.
- Familiarity with medical terminology, health information management, and insurance processes is essential.
- Proficiency in using Microsoft Office Suite and EHR system.
- Strong typing skills with a focus on accuracy; experience with 10 key typing is beneficial.
- Excellent customer service skills with the ability to interact effectively with patients from diverse backgrounds.
- Experience in handling clerical tasks and providing administrative support within a healthcare environment is highly valued. Join our team to contribute to a positive patient experience while enhancing your skills in the dynamic field of healthcare!
Job Type: Full-time
Pay: From $13.50 per hour
Benefits:
- 401(k) matching
- Paid sick time
- Paid time off
- Uniform allowance
Work Location: In person
