Position Summary
The Server contributes to the success of Zen by serving the Guests within the restaurant. The starting rate is $17.75/hr plus tips.
At Zen Modern Asian Bistro, our servers are dedicated to delivering the highest level of dining experience by guiding guests through every step of service with warmth, knowledge, and attention to detail. From menu mastery and personalized recommendations to anticipating needs and creating meaningful connections, servers go beyond expectations to make each visit memorable.
Strong knowledge of our food and beverage offerings, accuracy in order-taking, and a commitment to guest recognition are essential. Servers also help maintain a clean, polished dining space and support the team to ensure seamless, elevated hospitality.
Essential Duties and Responsibilities include the following other duties may be assigned.
- Prepares and serves food and beverages with precision and warmth, including any required table-side preparations, consistently exceeding guest expectations through attentive and elevated hospitality.
- Greet guests, review menus with guests and answer questions about menu items, offering descriptions and making recommendations. Inform guests of daily specials including pricing if not listed on the menu. Explain how various menu items are prepared, describing ingredients and cooking methods.
- Describe and recommend wines to guests; bring selection to table with appropriate glasses and pour.
- Interacts verbally with all guests creating a friendly and upbeat atmosphere
- Package all take out items correctly and efficiently according to Zen's guidelines, double checking that all food is made and packaged properly.
- Check guests' identification to ensure they meet minimum age requirements for consumption of alcohol.
- Committed to speed, quality, an appetite for learning, and always striving to be better
- Takes pride in all aspects of their work, whether running out food, making drinks, running the register, or cleaning the floors.
- Hears and senses guest needs and keeps the manager and fellow colleagues informed on an ongoing basis.
- Give and gets respect; always willing to play their part in making the restaurant a warm and welcoming place
- Recognizes how critical cleanliness and safety are to the quality of the product and the health of the business.
- Takes their craft seriously and does everything necessary to create memorable experiences that make our guests crave more.
- To carry dirty dishes from dining room to kitchen.
- To wipe table tops and chairs with damp cloth.
- Set-up of all tables immediately after the departure of the guests.
- To continually stock and maintain service areas.
- To maintain full levels of water, soft drinks and coffee at guest's table at all times.
- Daily clean, sweeping and mopping of the restaurant, maintain fresh supplies of paper products in restrooms, and general restaurant maintenance.
- To be responsible for set-up of all tables in your station at the conclusion of the service for the next shift.
- To maintain constant communication with all colleagues
- Assist Kitchen team as needed
- Prepare and present guest checks, ensuring any special requests are followed (such as split checks), and collect corresponding payments.
- Assist the entire service team throughout meal period to ensure all guest expectations are exceeded.
- Stock service areas with supplies such as teas, food, tableware togo containers, and linens.
- Fill salt, pepper, sauces, condiment, napkin, and other essential job function
- Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and attendance. Regular attendance is an essential function of this job.
Job Type: Part-time
Pay: From $17.75 per hour
Benefits:
People with a criminal record are encouraged to apply
Work Location: In person
