Overview
We are seeking a detail-oriented and professional Accounts Receivable/Collections Associate to manage customer accounts, ensure timely payments, and maintain positive client relationships. The ideal candidate is organized, communicative, and comfortable handling sensitive financial conversations while adhering to company policies and compliance standards.
Key Responsibilities:
Contact customers via phone, email, and written correspondence regarding past-due accounts
Resolve billing issues professionally
Maintain accurate records of collection activities and account notes
Process payments and update account information as needed
Work closely with internal departments to resolve account discrepancies
Ensure compliance with all applicable collection laws and company policies
Meet or exceed monthly collection goals while maintaining excellent customer service
System – Proprietary/Unique – will train; future QuickBooks implementation is planned
Qualifications:
High School Diploma or equivalent required
1 year minimum collections and accounts receivable experience required
Ability to remain calm and professional in difficult conversations
Proficiency in Microsoft Office and/or accounting or CRM software
Experience with QuickBooks a plus
Strong attention to detail and organizational skills required
Ability to manage multiple tasks and deadlines required
Pay: From $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
Experience:
- Accounts receivable: 1 year (Required)
- Collections: 1 year (Required)
Ability to Commute:
- Fort Collins, CO 80525 (Required)
Work Location: In person
