Company: AlterCareLine - Alter Behavioral Health
Job Title: Mental Health Clinician Supervisor
Location: Los Angeles: Altadena/Pasadena and/or Pacific Palisades/Santa Monica/Malibu - Hybrid
Shift: Monday - Friday, 8:30am - 5pm
Hybrid Schedule: Onsite Thursday and Friday in Pacific Palisades + Wednesday onsite at Altadena/Pasadena + Remote on Monday and Tuesday
Reports to: Program Manager
FLSA Status: Temporary/Seasonal, Exempt
Company Overview:
At AlterCareLine, our mission is to provide a wide range of resources that support all people to feel better about their mental health. With 200,000+ encounters, The AlterCareLine is dedicated to making mental health care, life guidance, and community-based counseling available to everyone across California, free of charge. Our unique approach to care combines practical advice with peer companionship. We believe in the power of community and in the success that care seekers will find with our counselors.
Job Summary:
Mental Health Clinical Supervisors are critical to the success of the SERG Grant, providing clinical oversight, guidance, and support to Associate Clinicians delivering behavioral health services to individuals and communities impacted by the Los Angeles fires. This role requires strong leadership, sound clinical judgment, and the ability to balance supervision, direct support, and program oversight in both field-based and community settings.
In this role, you will oversee Associate Clinicians by providing regular clinical supervision, case consultation, and professional development to ensure high-quality, ethical, and culturally responsive care. You will review and sign off on clinical hours to support licensure requirements, ensuring all documentation and services meet applicable standards, grant requirements, and regulatory guidelines.
Mental Health Clinical Supervisors will support the delivery of trauma-informed, time-limited care, including assessment, diagnosis, crisis intervention, and therapeutic services. Responsibilities include monitoring clinical quality, guiding risk assessments and safety planning, supporting complex cases, and ensuring appropriate care coordination and referrals.
Additionally, this role plays a key part in team leadership and program success by fostering collaboration, supporting staff well-being, and maintaining compliance with documentation standards. Supervisors will also contribute to community engagement efforts and help ensure services are aligned with the evolving needs of the impacted population.
Essential Duties & Responsibilities:
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Provide clinical supervision to a team of mental health clinicians (ACSWs, LCSWs, AMFTs, APCCs, LMFTs)
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Ensure high-quality, trauma-informed care and adherence to best practices
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Conduct case reviews, documentation audits, and provide clinical guidance
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Support crisis intervention and complex case management
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Monitor team productivity, caseloads, and service delivery outcomes
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Ensure compliance with County, Medi-Cal, and grant requirements
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Collaborate with leadership on program development and workflow improvements
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Provide direct client care as needed (reduced caseload)
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Support community members coping with anxiety, grief, trauma, and disaster-related stress
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Collaborate with clinical teams and participate in outreach events
Minimum Qualifications & Requirements:
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Master’s degree in Social Work, Counseling, Psychology, or related field
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Active California license required (LCSW, LMFT, or LPCC)
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Must be licensed for at least 2 years
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3–5 years of clinical experience in behavioral health
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2+ years of supervisory or leadership experience preferred
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Experience in community mental health, crisis intervention, or disaster response strongly preferred
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Knowledge of Medi-Cal documentation and compliance standards
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Ability to work with diverse populations across all age groups
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Strong interpersonal and de-escalation skills
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Group facilitation experience
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Bilingual (preferred, but not required): Spanish, Chinese, Tagalog, Vietnamese, Korean, Armenian, and Persian.
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Comfortable providing mental health support to the following individuals: Youth, particularly Transitional Age Youth (TAY) and elementary age youth, Parents, Families, and Caregivers for Young Children, Older Adults, Veterans, Individuals at high-risk for domestic violence, Individuals at high-risk for suicide, LGBTQ+ Communities, African American communities, Latin and Hispanic populations, Native American/Tribal communities, Pacific Islander Demographic.
Regulatory & Compliance Expectations:
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Maintain compliance with all state and federal regulations, including DHCS, DSS, and Joint Commission standards.
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Follow company policies on safety, confidentiality, and ethical conduct.
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Participate in audits, training, and continuous quality improvement efforts.
Compensation:
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Salary Range: $50.00/hour - $53.53/hour
ADA & Equal Opportunity Statement:
Alter Behavioral Health is an equal opportunity employer. We comply with the Americans with Disabilities Act (ADA) and ensure accommodations for qualified individuals with disabilities. We do not discriminate based on race, color, religion, sex, national origin, disability, or any other protected status under federal and state laws
Additional Job Description:
The above job description is intended to describe the content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Signatures below indicate that this job description has been reviewed with the employee by the supervisor, and that the employee has been given the opportunity to ask questions. (A copy has been provided for future reference). Alter Behavioral Health reserves the right to change, add or delete at any time from this Job Description to meet the needs of the organization.
