Job Overview
The receptionist serves as the first point of contact with the children, families, staff and visitors of the Christian Learning Center. This position is responsible for creating a welcoming, Christ-centered environment while providing excellent customer service and administrative support. The receptionist plays a vital role in supporting the daily operations of the CLC and assisting the Director and Assistant Director, as needed.
Schedule
- 40 hours/week
- Schedule determined by the Director
Essential Duties and Responsibilities:
Reception & Customer Service
- Greet children, parents, staff and visitors in a friendly, professionally and a Christ-like manner.
- Answer and direct incoming calls, using proper phone etiquette to assist callers and direct inquiries efficiently.
- Respond to emails, messages and inquiries in a timely manner.
- Provide information regarding CLC programs, enrollment, policies and procedures.
- Maintain a welcoming, organized and professional front office area.
Administrative Responsibilities
- Assist with child check-in and check-out procedures
- Prepare copies, forms, newsletters, calnedars and parent communication.
- Maintain office supplies and notify management when inventory is low.
Communication & Family Relations
- Communicate effectively and professionally with parents and guardians.
- Relay messages accurately to teachers and administration.
- Assist in promoting CLC Events, programs and activities.
Operational Support
- Support Director and Assistant Director with daily office operations.
- Ensure all visitors follow CLC safety and security procedures.
- Assist with special events, parent meetings and center activities.
- Perform other duties as assigned by the administration.
Staff Meetings & CLC Programs
- Attend all required staff meetings and training sessions
- Participate in and and support CLC programs, family events, open house, graduation ceremonies, holiday programs, and other special activities as requested by the administration.
- Represent the Christian Learning Center in a positive and professional manner at all times.
Qualifications
- High school diploma or GED required.
- Previous receptionist, administrative, customer service or other childcare experience preferred.
- Strong verbal and written communication skills.
- Basic proficiency with computers, email and office software.
- Excellent organizational and multitasking abilities.
- Ability to maintain confidentiality.
- Strong interpersonal skills and a servant-hearted attitude.
- Must successfully complete all required background checks.
Physical Requirements
- Ability to sit, walk, and move throughout the facility during the weekday.
- Ability to lift 25 pounds occasionally.
- Ability to operate office equipment and communicate effectively with children, parents and staff.
Core Values
The receptionist is expected to support and uphold the mission, values and Christian principles of the Christian Learning Center. Employees should demonstrate professionalism, integrity, compassion and a commitment to providing a safe, nurturing and Christ-centered environment for children and families.
Reports to
- CLC Director
- Assistant Director
Pay: $13.00 per hour
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Work Location: In person
