We LOVE to train! We are looking for an individual who...
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Is compassionate and empathetic.
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Is able to maintain positive, cooperative relationships with other employees.
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Conducts themself in a confident and professional manner at all times.
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Is comfortable learning and utilizing computer systems.
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Is confident in basic computer skills, including typing 30 words per minute.
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Enjoys answering client inquiries about basic animal care questions and routine procedures, in-person or via phone.
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Is experienced in guiding clients to make appropriate decisions.
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Is comfortable admitting patients and handling medical record entries accurately.
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Can accurately handle payment transactions.
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Takes initiative to keep busy, learn more, and to make improvements.
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Has experience with preparing financial estimates and reviewing them with a client.
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Calmly and effectively works as part of a team under emergency circumstances.
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Is detail-oriented.
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Has experience with receiving and relaying telephone, fax and email messages accurately and promptly.
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Feels and expresses a genuine liking for animals and their owners, and for working in an animal care field.
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Enjoys greeting clients with poise and natural effort.
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Is skilled in turning future clients (phone-shoppers) into clients via relationship building and bonding.
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Can easily remember client and patient names and use them.
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Has experience handling client correspondence, such as including procedure reminders, thank you cards, welcome cards, sympathy arrangements, and A/R statements.
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Is eager to maintain a professional/welcoming appearance of the front office and lobby.
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Physical effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40lbs). Walks or stands for extended periods of time, frequently works in a bent position.
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Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratched and contagious diseases.
WHAT YOU'LL LEARN
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Expansive customer service skills
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Medical record-keeping
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Canine and feline animal restraint
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Animal anatomy and physiology
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Canine and feline diseases and conditions
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Surgical procedures, purposes, and processes
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Basic diagnostic sampling and preparation: fecal flotation, urinalysis, ear cytology, and more!
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Medical terminology
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Pharmacology
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Emergency response
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Vaccines and vaccination schedules
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Basic grooming services
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Leadership skills
...and much more!
BENEFITS
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Health insurance
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Vision insurance
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Dental insurance
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Life insurance
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Paid time off
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401(k) matching
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Discounts on veterinary care, daycare, boarding and grooming for personal pets
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Tuition sponsorship for a Veterinary Technology Associate's Degree from Penn Foster College
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Advancement opportunities
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Unlimited continuing education opportunities
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Tickets to local sports games, including Jacksonville Jumbo Shrimp and Icemen
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Participation in community events, fundraisers and donation drives
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Annual salary raises based upon performance, growth and attitude
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4-day work week (enjoy 3 days off!)
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Birthdays off!
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Family-feel environment
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Routine goal-setting and individualized attention towards achieving personal and professional goals
Schedule requirements
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40 hours per week
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4 days per week
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Every other weekend required
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Overtime available
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Closed on Thanksgiving, Christmas Eve, and Christmas Day
At Forever Vets Animal Hospital, we believe in giving the best service to our community in whatever way we can serve. As a Veterinary Technician, you are expected to follow the hospital’s mission in providing the best customer service possible to all our clients while performing all previously-stated duties.
