Experience the Grace Difference!
We are a growth oriented pediatric dental practice which prioritizes exceptional dental care to children of all needs and abilities, an outstanding work culture, and strives to leave a positive footprint within our community.
What do we look for in a potential new team member?
We are looking to grow our front office team with a positive, driven, patient-centric individual! We have a strong belief that each team member creates value in their own role by maximizing their skills and knowledge. We are seeking an individual who has a commitment to excellence in their actions, words, and intentions; seeking to be the best version of themselves while striving to continuously grow and innovate to better serve our team and patients. This is ideal for a motivated and professional individual seeking long term employment.
KNOWLEDGE, SKILLS & ABILITIES:
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Understand and comply with policies and procedures associated with a dental practice.
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Understand and comply with HIPAA regulations.
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Exceptional customer service and phone skills.
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Proficient in Microsoft Office (Word, Excel).
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Organized self-starter and motivated problem solver.
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Clear and effective communication skills (both written and verbal).
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Ability to work collaboratively with colleagues of all levels and build cross-functional relationships.
ESSENTIAL DUTIES & RESPONSIBILITES:
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Maintain communication with patients via online platform, text and/or email.
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Handle patient reception.
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Manage/File Patient Charts/Records.
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Collect and post patient payments as needed.
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Educate, discuss and present the dentist's recommended treatment plan to the patient after the dentist has provided a diagnosis.
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Verify and then discuss dental benefits and pre-estimates; present fees to patients.
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Enter accurate patient benefit information into Dentrix system.
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Manage daily schedule to ensure production goals are consistently being met.
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Post/Enter pre-treatment estimates into system.
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Call patients to schedule treatment as applicable to their treatment plan.
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Track and call patients who do not schedule or whose treatment is incomplete.
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Follow-up: Call and/or send letters to patients that have missed their scheduled appointment within their treatment plan.
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Building positive and productive relationships with referral partners for business growth.
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Document services rendered and other related information in patient's charts following each appointment.
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Provide support to office personnel when primary responsibilities are complete.
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Maintain up-to-date knowledge about practice services offered.
EDUCATION AND EXPERIENCE:
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High school diploma or equivalent.
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Knowledge of dental terminology a plus.
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2+ years dental treatment coordinator experience or previous front-office experience in a dental practice.
Schedule:
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8 hour shifts available Mon-Sat.
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Must be available Saturday (1-2 Saturdays/month).
What Grace Dental Pediatric has to offer:
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A positive, meaningful, challenging, and supportive work environment.
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A competitive salary with a comprehensive benefits package: including medical, family dental care, and paid time off.
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An opportunity to serve amazing patients and be part of community outreach events.
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A convenient work schedule, which supports personal and professional growth.
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Technology forward, growth oriented dental practice.
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Pay: $25 - $35/hourly depending on experience.
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Benefits: Medical, Dental, 401K, PTO, paid holidays and sick days, incentive bonus opportunities, continuing education.
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Full-Time + Rotating Saturday | Weekdays 8:00am - 5:00pm, Saturday 8:00am-12:30pm.
Interested? We'd love to hear from you!
Please submit three things:
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Cover letter detailing why you feel you would be a good fit for this position.
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Resume with Work History and References.
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Compensation expectations.
