Job Summary: BigFoot Java Asst. Barista Managers main responsibility is as a Barista and secondary you will perform routine location and machine maintenance.
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Perform all duties and responsibilities of a Barista
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Perform all daily and weekly and monthly equipment maintenance duties.
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Help ensure BFJ successfully, increasing sales and hitting sales targets and labor targets.
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Provide leadership for the baristas through “being the example” and providing training as needed.
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Follow set building, health, and BFJ culture standards; always remaining compliant in all areas.
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Create a platform for involving and inspiring all employees to succeed in everything they do.
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Ensure that your BFJ has the right people doing the right things in the right way to deliver a legendary experience for every customer.
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Help oversee and be responsible for all the employees at your BFJ: training, coaching, etc.
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Ensure your BFJ is prepared to serve customers each day and that it meets all quality standards.
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Presents oneself in a professional manner, be in proper dress attire and wear the approved uniform.
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Maintain good business practices as outlined by management.
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Lead, inspire, and develop each member of the crew to achieve our mission:
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Maintains staff by helping to train employees.
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Continuous training of employees on drinks preparation and proper use of coffee equipment.
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Maintains and clean, wellstocked and orderly work environment.
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Communicate with your District Manager and/or Operations Manager and assist in identifying and remedying problems deserving attention and store maintenance issues.
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Attend all mandatory meetings.
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Know your resources and adhere to all company policies and procedures as laid out in the
Employee Handbook.
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Enforces food safety regulations.
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Ensures a safe, secure, and legal work environment.
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Enforces local, state, and federal labor and employment laws.
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Help manages SchedulingShifts, timeoff, and coverage. (Managers and Asst. Managers must be available to cover any shift per business needs or in the event staff cannot cover).
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Communicates job and performance expectations.
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Maintains quality service by enforcing quality and customer service standards along with quick service expectations.
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Escalate customer complaints to the District Manager to resolve quality and customer service complaints if you are not able to resolve the complaint.
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Available for oncall issues outside of normal scheduled shift hours.
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Working a rotating schedule to see all employees for training and to improve customer experiences.
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Performs other related duties as assigned.
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High School Diploma or GED
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Certified Food Protection Manager Certification (Can schedule and receive once hired)
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5 years customer service experience required.
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2 years of Barista experience required.
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Experience in JIT inventory management.
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Ability to lead a team.
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Availability to work around peak hours, including nights, early mornings, weekends, and holidays,
along with a rotating schedule to ensure all employees are properly trained and providing speed and a legendary experience to each customer.
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Training and willingness to continue learning about food and beverage preparation.
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Exceptional listening and communication skills.
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Ability to walk, bend, and stand for extended periods.
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Commitment to customer satisfaction and service excellence.
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Willingness to work as part of a highenergy, efficient team in a fastpaced environment.
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Ability to read and speak English proficiently.
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Strong ability to multitask.
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Strong basic mathematical skills.
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Ability to problem solve quickly.
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Ability to follow directions.
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Ability to stand for 8 hours or more per shift.
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Repetitive motions.
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Ability to bend, stoop or kneel as needed.
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Must be able to lift up to 30 pounds at times.
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Ability to stand/walk for long periods of time.
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Use of hand dexterity for writing, grabbing, pulling, twisting, shaking
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Cleaning and restocking work areas, emptying trash, and sanitizing equipment and utensils.
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Exposure to semiloud noises due to proximity to operating roads, and drive through lanes at
stores along with equipment sounds.
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90day probationary period.
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90day probationary review to go over your performance.
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Twoweek training period at multiple locations.
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Fulltime position requiring 35 hours or more per week.
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You will be required to attend occasional meetings at the corporate office. Pacific WA 98047
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Hourly wage range of $18.65$20.00 (Eligibility for tips while being an active Barista only)
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PTO accrued at .025 per hour. (Averages about 40 hrs. per year)
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401 (K) Eligibility after 120 days. (If offered at that location)
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Medical Eligibility after 90 days. (Employer 60/Employee 40) (If offered at that location)
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Free Coffee Beverages while on shift
