Fitness Floor Staff are responsible for creating a safe, welcoming, and supportive wellness environment for all members. This role provides basic fitness assistance, ensures proper use of equipment, supports member engagement, and promotes YMCA wellness programs while upholding the YMCA core values of Caring, Honesty, Respect, and Responsibility.
Greet members and create a positive, inclusive fitness environment
Provide basic instruction on the safe and proper use of fitness equipment
Monitor the fitness floor to ensure member safety and adherence to YMCA policies
Assist members with general fitness questions and direct them to appropriate programs or staff
Maintain cleanliness and organization of the fitness area and equipment
Report equipment concerns, safety issues, or incidents promptly
Support emergency procedures and respond appropriately to incidents
Promote YMCA wellness programs, classes, and personal training opportunities
Maintain accurate participation or usage logs as required
Mission Advancement: Models YMCA values and promotes healthy living
Collaboration: Builds positive relationships with members and staff
Operational Effectiveness: Maintains a safe, organized, and efficient fitness environment
Personal Growth: Demonstrates willingness to learn and improve
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Adhere to policies related to boundaries with consumers.
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Attend required abuse risk management training.
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Adhere to procedures related to managing high-risk activities and supervising consumers.
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Report suspicious or inappropriate behaviors and policy violations.
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Follow mandated abuse reporting requirements.
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Adhere to policies related to boundaries with consumers.
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Attend required abuse risk management training.
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Report suspicious and inappropriate behaviors and policy violations.
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Follow mandated abuse reporting requirements.
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Adhere to job specific abuse risk management responsibilities.
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Maintenance employees, fitness floor staff and volunteers—ensure unused rooms and closets remain locked; routinely monitor high-risk locations (locker-rooms and bathrooms), etc.
High school diploma or equivalent preferred
Previous fitness, wellness, or customer service experience preferred
Knowledge of basic fitness principles and equipment usage
Strong interpersonal and communication skills
Ability to work independently and as part of a team
CPR/AED and First Aid certification required (or ability to obtain within a specified timeframe)
Flexible availability required, including mornings, evenings, weekends, and holidays
Ability to stand and walk for extended periods
Ability to demonstrate basic fitness movements
Ability to lift and move equipment up to 50 pounds
Ability to respond quickly in emergency situations
The YMCA of South Alabama is an equal opportunity employer and values diversity. All qualified candidates will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.
