Continental is looking for a standout Server who wants to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to delivering flawless quality. We’re especially looking for someone who thrives while collaborating, loves building relationships and seeks open communication. A perfect culture fit would be someone willing to roll up their sleeves and be part of a polished team, delighting guests, every meal, every day.
They will be responsible for setting up, serving, and breaking down banquet events, ensuring a seamless and enjoyable experience for our guests. This role requires excellent customer service skills, the ability to work in a fast-paced environment, and a keen eye for detail.
- Take direction from Event Managers, Culinary, Operation and Lead staff
- Attends pre shift meetings with event managers and team to review event’s briefing and timing
- Ensure the set-up in all service areas are executed in a timely manner, not limited to moving tables, chairs and equipment
- Identify opportunities and ensure that guest’s expectations are being met
- Maintain and able to pass appetizers and beverages while providing guest services thought out cocktail hour
- Able to work with a dining room lead and team members to serve plated or strolling cuisine, pour water and wine tableside and support in a fine dining environment
- Deliver outstanding service throughout the event process
- Properly use and maintain service equipment at each event
- Practice lateral service and actively look for ways to help people
- Take on additional responsibilities as assigned from time to time by management
- Work as a team member to ensure cleanliness at the end of the event in all service and culinary areas
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Previous experience in a banquet or hospitality setting is preferred.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Physical stamina to stand, walk, and lift heavy items for extended periods.
- Attention to detail and a commitment to providing excellent customer service.
The Department at Hudson’s bridges the Hudson’s of old and new. Its name is directly inspired by the J.L Hudson’s Department Store, and calls to the purpose of the iconic landmark’s existence. Its brand, seen through the visual elements of logos, room names, colors and more, was created with a timeless, retro feel reminiscent of the details and history of Hudson’s.
Though a change in architecture, technology and design has occurred, the new Hudson’s development was created with a similar intention as the old: a place where Detroiters and visitors around the world gathered.
Out of the entirety of the Hudson’s development, The Department is the pinnacle of retaining this sense of sophisticated place and special gather.
