Join a Growing Automotive Team!
We are looking for a motivated, energetic, and customer-focused Spanish-Speaking BDC (Business Development Center) Representative to join our dealership team. If you enjoy helping customers, excel at communication, and thrive in a fast-paced environment, we want to hear from you!
What You'll Do:
- Handle incoming sales and service inquiries by phone, text, email, and online chat.
- Follow up with internet leads and previous customers.
- Schedule appointments for customers with our sales and service departments.
- Build rapport with English- and Spanish-speaking customers.
- Maintain accurate customer records in our CRM system.
- Consistently meet and exceed appointment-setting and sales goals.
- Deliver exceptional customer service and create a positive customer experience.
Qualifications:
- Fluent in both Spanish and English (spoken and written).
- Must have BDC experience in the past
- Excellent communication and customer service skills.
- Strong phone presence and professional demeanor.
- Ability to multitask and stay organized in a fast-paced environment.
- Basic computer skills and familiarity with CRM systems preferred.
- Previous BDC, call center, customer service, sales, or automotive experience is a plus but not required.
- Positive attitude, strong work ethic, and a willingness to learn.
Embark on a rewarding journey where your energetic drive meets meaningful growth! We’re committed to empowering our team members with the tools they need to succeed while fostering a vibrant work environment. If you’re passionate about building relationships, closing high-end deals, and making an impact through bilingual communication—this is the perfect opportunity for you!
Pay: $40,000.00 - $100,000.00 per year
Experience:
Work Location: In person