Sales Associate (Front Desk) – Orangetheory Fitness
Orangetheory Fitness is seeking a friendly, energetic Sales Associate to join our team and deliver an exceptional experience to every member and guest. This front-of-house role is the heartbeat of our studio—responsible for welcoming clients, promoting our unique workouts, and driving sales performance. If you're passionate about fitness, thrive in a fast-paced environment, and love helping others achieve their goals, we want to meet you!
What You’ll Do:
- Deliver exceptional customer service by greeting every guest with energy and enthusiasm.
- Drive membership and retail sales by meeting or exceeding studio sales goals.
- Conduct studio tours and introductory sessions with prospective clients.
- Build and maintain a strong referral program and community relationships.
- Execute consistent follow-up via phone, text, and email with leads and members.
- Maintain accurate sales records and process payments using OTF systems.
- Keep the studio clean, organized, and welcoming by following daily checklists.
- Participate in 1–2 Orangetheory workouts weekly to stay connected to the product.
- Ensure all members are properly onboarded using intake forms and fitness agreements.
- Collaborate closely with the Fitness Team to ensure a seamless member experience.
- Attend all required team meetings and training sessions to stay sharp and aligned.
What You Bring:
- A positive, can-do attitude and a passion for helping others.
- 1+ year of sales or customer service experience (fitness or quota-driven sales a plus).
- Strong verbal and written communication skills.
- Ability to multitask and stay organized in a high-energy environment.
- Proficiency with basic MS Office programs and POS software.
- Interest in health, fitness, and wellness (bonus if you’re already a fan of OTF!).
- A flexible schedule – ability to work evenings, weekends, and holidays as needed.
- High School diploma or equivalent required.
Why Join Us?
- Fun, team-oriented environment where no two days are the same.
- Opportunities for career growth and advancement within Orangetheory.
- Complimentary studio membership and discounted merchandise.
- Ongoing training and development to help you grow personally and professionally.
Orange is more than a color—it’s an attitude. If you’re ready to inspire others and be part of a team that empowers lives through fitness, apply today!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
