Join Western New York's #1 Family-Owned Automotive Group!
Basil Family Dealerships is looking for an experienced, customer-focused Parts Counter Associate to join our growing team. If you have a strong background in automotive parts, enjoy problem-solving, and take pride in providing exceptional customer service — we want to hear from you!
- Assist retail customers and service technicians in identifying and ordering the correct parts
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Process parts orders, returns, and invoices efficiently and accurately
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Educate customers on all required parts to successfully complete repairs
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Maintain parts inventory levels and organization
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Research parts availability, pricing, and warranty information
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Answer incoming calls promptly and professionally, ensuring customer satisfaction
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Support daily parts department operations and ensure timely delivery to the service department
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Maintain attention to detail when completing vehicle repair orders
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Stock incoming inventory in the correct locations
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Build lasting relationships with customers, vendors, and internal team members
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Utilize electronic parts catalogs and processing systems effectively
- 2+ years of experience in an automotive parts department
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Strong knowledge of automotive systems and parts cataloging
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Excellent communication and customer service skills
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Detail-oriented with strong organizational abilities
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Proficient with computer systems and dealership management software
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Valid driver’s license with a clean driving record
- Paid Time Off (PTO)
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Paid Holidays
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401(k) with Employer Match
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Multiple Health Insurance Plan Options
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Dental & Vision Coverage
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Life Insurance
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Disability Insurance
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Employee Social Events
Join a team that values your experience and hard work. If you're ready to take the next step in your career, apply today and grow with Basil Family Dealerships!
