Title: Surgery and Treatment Coordinator - Lead
Location: All clinic locations in Waukesha, Oconomowoc, and Wauwatosa.
Full/Part Time: Full Time
Hours/Schedule: 40 hours/week, Monday through Friday. No evenings or weekends.
Job Duties:
- Coordinate and schedule surgeries, procedures and follow-up appointments as designated by physicians according to established policies and procedures.
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Interact with patients, physicians and other staff within the clinic and at outside facilities providing accurate, timely and responsive information.
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Coordinate arrangements for surgical assistants, special equipment, and surgical materials.
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Schedule diagnostic therapy and other treatments as requested.
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Obtain authorization for surgery from patient's insurance company.
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Provide patient with generic preoperative information sheets and advise patients of preoperative surgical and financial requirements.
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Answer and screen telephone calls in a courteous manner, and documents messages for physician and other personnel.
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Collect patient payments and place surgical orders in Epic.
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Select appropriate coding (CPT, ICD10, etc.) and enter charges for all surgical procedures.
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Provide accurate, detailed information to patients regarding test preparations, procedures, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
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Maintain files and patient records in a confidential manner.
Qualifications:
- Education: High School Diploma Required
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Experience:
a. Minimum requirement of 3 years of experience with medical scheduling.
b. Requires high level of attention to detail, excellent written and verbal communication skills, strong customer skills.
Join the MEA Family!
- Learn from the best Ophthalmologists in the Waukesha area at the highest level of medical and surgical eye care. Great professional growth opportunities!
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Competitive pay
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Flexibility in scheduling and locations—Waukesha, Oconomowoc and Wauwatosa
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Free parking at all locations
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Uniform allowance/reimbursement
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Great Employee Vision Benefits
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And much more!
