The Dementia Clinic Assistant will collaborate with the Dementia Clinical Pharmacist to support the Dementia Clinic. This role will function as a non-licensed specialist, providing expertise in resources, care coordination, and escalation to the clinician for members with Alzheimer’s dementia.
Professional Duties
- Contact patients and patients' families to follow up on the Clinical Pharmacist’s recommendations.
- Document patient and family interactions in the electronic medical record under the minimum supervision of the Clinical Pharmacist.
- Oversees lower acuity level patient needs by performing needs assessment and applying program interventions.
- Monitors and interprets patients' and families' needs by identifying families in crisis and follows protocols to ensure that their needs are met.
- Communicates professionally and compassionately via telephone and via email.
- Makes referral to appropriate community-based services and applies non-pharmacologic management of dementia-related behaviors and caregiver education/support.
- Meets weekly with the Clinical Pharmacist to summarize interventions instituted for these patients.
- Works collaboratively with the Clinical Pharmacist to ensure that patient acuity assignments are accurate and up-to-date.
- Perform other duties as assigned.
Qualifications
- Associate’s degree required. Bachelor’s degree preferred.
- 1 year of experience in a healthcare setting required. 2 years of experience with dementia-related programs strongly preferred.
- Working knowledge of human biological systems.
- Strong interpersonal and communication skills, with the ability to engage passionately with patients and families.
- At the discretion of DOHC/FHC management, this position has the potential to be a full or hybrid telecommuting position.
Physical Demands
- Sitting: Approximately 75% of day.
- Standing: Approximately > 12.5% of day.
- Walking: Approximately > 12.5% of day.
- Lifting: 0 - 10 lbs. (equipment, supplies) approximately >25% of day.
- Bending: Approximately >15% of day. Kneeling < 20%.
- Hearing/Visual Acuity: Adequate for use with computers, telephone and/or cellphone. Approximately 50% of day.
- Computer: Highly technical work environment. Must be able to work minimum of 6 hours a day using keyboard, mouse and monitor.
- Reaching: Above head 75 degrees approximately 55% of day.
- Hand grip dexterity: Approximately 55% of day.
