Quality Manager
Drive Precision. Inspire Performance
Location: Troy, Ohio
Reports to: Director of Operations
About ARC Abrasives: At ARC, we don't just make abrasives, we engineer solutions that help our customers grind smarter, finish faster, and work better. As a leading U.S. manufacturer of coated and non-woven abrasives, we pride ourselves on our grit: both the product and the attitude.
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Your Mission:
We are seeking a Quality Manager to lead our ISO 9001 Quality Management System and drive continuous improvement across our manufacturing operations. The ideal candidate will combine strong quality and communication expertise with a passion for evaluating processes, solving problems, and improving operational performance.
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Key Responsibilities:
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Continuous improvement/reduction of RGA's.
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Non-conforming product/corrective action process management.
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Production sampling/testing compliance.
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Organizational communication – quality performance.
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Operate and maintain quality management system.
- Perform other quality duties as assigned by management.
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Who You Are:
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Analytical - Identifies significant problemsopportunities. Analyzes problems and people in depth. Determines root causes.
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Pragmatic - Generates sensible, realistic, practical solutions to problems.
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Resourceful - Passionately finds ways over, around, or through barriers to success. Achieves results despite lack of resources. Goes beyond the call of duty. Shows bias for action. A results-oriented "doer."
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Strong Organization/Planning Skills - Plans, organizes, schedulesbudgets in efficient, organized manner. Focus on key priorities
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Seeks Excellence - Sets high stretch standards of performance for self and others. Low tolerance for mediocrity. High sense of responsibility.
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Team Player - Reaches out to peers. Overcomes we-they. Approachable. Leads peers to do what is best for company.
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Strong Communications (Verbal) - Communicates well one on one, in small groups and public speaking. Fluent, quick on feet, command of language. Keeps people informed.
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Persuasive - Persuasive in change efforts, selling a vision. Convincing.
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Strong Energy/Drive - Exhibits energy, strong desire to achieve, high dedication level.
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Tenacious - Consistent reward of passionately striving to achieve results. Conveys strong need to win. Reputation for not giving up.
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Qualifications:
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Associate or Bachelor's Degree (BA) in related field preferred.
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5+ years' experience in manufacturing or operations professional environment.
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Strong knowledge of quality control methods 7 ISO 9001 requirements
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Display strong organizational, problem-solving, and analytical skills.
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Proficient with measurement, calibration and test equipment.
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Computer skills required: Microsoft Office Suite; ERP knowledge.
JOIN OUR TEAM – LEAD QUALITY, DRIVE EXCELLENCE, MAKE AN IMPACT!
