Overview
We are seeking an EXPERIENCED (minimum 4 years) highly skilled and dedicated Dental Receptionist to join our dynamic dental team. The ideal candidate will possess extensive experience in dental office administration, exceptional patient service skills, and a comprehensive understanding of dental billing, coding, and electronic health record (EHR) systems. This role offers an opportunity to contribute to a welcoming environment where efficiency and professionalism are paramount. The successful applicant will be responsible for managing front desk operations, coordinating patient appointments, and ensuring seamless communication between patients and clinical staff while maintaining strict adherence to confidentiality and healthcare regulations.
Duties
- Greet patients warmly, verify insurance information, and manage patient check-in/check-out processes with professionalism and accuracy.
- Schedule appointments efficiently using dental practice management software, including Epic, Meditech, or Athenahealth systems.
- Handle medical billing and collections by submitting claims, following up on unpaid accounts, and ensuring timely payments in compliance with HIPAA regulations.
- Maintain accurate and organized medical records and documentation review to support clinical workflows.
- Assist with insurance verifications, pre-authorizations, and understanding health insurance policies such as Medicare and Medicaid.
- Manage phone communication with patients and providers, demonstrating excellent phone etiquette and clear communication skills.
- Support administrative tasks such as filing, data entry (including 10 key typing), and managing electronic health records (EHR) systems like eClinicalWorks or other EMR platforms.
- Uphold clinical confidentiality policies while managing sensitive patient information in accordance with HIPAA standards.
- Collaborate with clinical staff to coordinate care plans and ensure smooth clinic operations.
Skills
- Extensive experience (minimum 4 years) in dental office management within a dental setting.
- Proficiency with EMR/EHR s
- Strong knowledge of dental coding
- Familiarity with health insurance processes including Medicare, Medicaid, and private insurers.
- Excellent customer service skills combined with professional phone etiquette and effective communication abilities
- Demonstrated ability to handle administrative support tasks such as filing, documentation review, typing (including 10 key), and office organization efficiently.
- Knowledge of clinical confidentiality policies and healthcare regulations to ensure compliance at all times.
- Strong computer skills with proficiency in Microsoft Office Suite for documentation and correspondence purposes.
Join our team as an Experienced Dental Receptionist to deliver outstanding patient care while supporting efficient clinic operations through your expertise in dental administration and exceptional interpersonal skills!
Hours (NO WEEKENDS)
M 9 am-7 pm
T 11 am-5:30 pm
W 9 am-6 pm
Th 11 am-5:30 pm
F 9 am-6 pm
Pay: $20.00 - $26.00 per hour
Benefits:
- Dental insurance
- Health insurance
Work Location: In person
