Occupational Summary:
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Sales Managers work directly with all staff throughout the entire Sales process, from start to finish, ensuring compliance with Northtown’s policies and performance expectations.
Hours: 5 day shift, Saturdays required
Must be able to work and have availability Monday - Saturday 9am - 7pm
Essential Job Functions:
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Sales Process: Must be able to demonstrate, train, coach, and mentor the entire process with the sales team.
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Directing floor traffic: Traffic will be accurately entered each day store is open, into our CRM. Every inquiry of a vehicle shall be counted and documented, including walk in, guests from service inquiring about a vehicle, incoming phone calls, internet leads, etc.
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Management of Sales Process: management will be involved, early on, with all guests. Manager should be there to support the sales team throughout the entire sales process.
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Must follow the desking process set forth that is consistent and informative to ensure the sales process is being utilized.
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Customer follow-up: All customer activity involving the purchase of a vehicle, sold and unsold, must be followed-up.
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Support of Advanced TO for Financial Services and support the products, as well as mastering the Sales Manager contribution to sell a warranty
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Effectively lead and manage staff to ensure company objectives are being met.
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Previous success in an automotive sales role, for 3+ years required
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Previous Sales Management experience, minimum 3-5 years required
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Proven leadership skills
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Ability to operate smart phone, tablet and/or PC.
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Valid in-state driver’s license.
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Ability to read and comprehend instructions, both verbal and written
