Join a Global Leader in Packaging & Industrial Solutions
Looking for more than just another office job? Join a growing company where your work makes a real impact.
Sorbent Systems, IMPAK Corporation, and Gramatech Corporation are industry leaders
in flexible packaging, sorbents, heat sealers, vacuum sealers, and packaging
automation. For more than 30 years, we have proudly served 6,000+ customers
worldwide, including Fortune 100 companies, government agencies, medical device
manufacturers, aerospace companies, electronics manufacturers, food processors, and
research laboratories.
Learn more about us:
http://www.sorbentsystems.com
http://www.impakcorporation.com
http://www.gramatech.com
We’re looking for an energetic, detail-oriented Customer Service & Sales Support
Specialist who enjoys helping customers, solving problems, and supporting a fast-paced
sales team.
What You’ll Do
- Process customer orders received by phone, email, and online.
- Prepare quotations and confirm pricing, inventory, and delivery schedules.
- Coordinate with shipping and production to ensure timely order fulfillment.
- Provide exceptional customer service by answering product, pricing, shipping,and technical questions.
- Process sample requests and follow up with customers.
- Maintain accurate customer records, order documentation, and payment information.
- Assist the sales team with account management and customer communications.
- Enter invoices and maintain data accuracy within our ERP system.
- Work closely with multiple departments to deliver an outstanding customer
- experience.
- Perform other administrative and customer support duties as needed.
What We’re Looking For
- Outstanding customer service and communication skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask in a fast-paced environment.
- Positive attitude with a willingness to learn.
- Comfortable using computers and business software.
- Excellent written and verbal communication skills.
- Ability to quickly learn technical products and explain them clearly to customers.
- High School Diploma or GED required; additional education is a plus.
Why Join Us?
- Competitive hourly pay: $19.50–$21.50/hour (DOE)
- Performance bonus opportunities
- Profit Sharing & 401k
- Holiday Bonus
- Stable, established company with over 30 years of success
- Career advancement opportunities
- Friendly and collaborative work environment
- Work with customers from around the world across exciting industries including medical, aerospace, defense, food, electronics, and manufacturing
Schedule
Monday – Friday
8:00 AM – 5:00 PM (1-hour lunch)
Ready to Grow Your Career?
If you’re dependable, customer-focused, and excited to be part of a growing
international company, we’d love to hear from you.
Please submit your resume along with a brief cover letter explaining why you’d be a
great fit for this position.
Attention to detail matters. Applications without a cover letter may not be considered.
We are proud to be an Equal Opportunity Employer.
Job Type: Full-time
Pay: $19.50 - $21.50 per hour
Application Question(s):
- How far away are you from our offices at 13700 South Broadway in Gardena?
- Did you include a cover letter? We require a personally written (NON-AI) cover letter with all resumes submitted.
Ability to Commute:
- Los Angeles, CA 90061 (Required)
Work Location: In person
