Front Desk Receptionist / Customer Service Specialist
The Visage Institute | Albuquerque, NM
Part-Time| Wednesday–Saturday | Competitive Pay | Professional Growth Opportunity
Join a School That Develops Excellence
The Visage Institute is seeking an exceptional Front Desk Receptionist & Customer Service Specialist who is passionate about creating outstanding first impressions and delivering five-star customer service.
This is much more than answering phones. You will be the face of our academy—welcoming prospective students, serving clients in our student salon, supporting current students, and helping create an organized, professional, and energetic environment.
If you are highly organized, love working with people, communicate professionally, and thrive in a fast-paced setting, we'd love to meet you.
About The Visage Institute
The Visage Institute is a new cosmetology school committed to developing beauty professionals distinguished by their character, professionalism, technical excellence, and entrepreneurial success.
Responsibilities
As our Front Desk Receptionist & Customer Service Specialist, you will:
- Welcome every guest, student, and visitor with warmth and professionalism.
- Answer incoming phone calls with excellent customer service.
- Respond promptly to emails, text messages, website inquiries, and social media messages.
- Schedule clinic appointments.
- Check clients in and out efficiently.
- Process payments using our point-of-sale system.
- Maintain an organized front desk and reception area.
- Assist prospective students with general admissions information and schedule campus tours.
- Manage appointment calendars and daily schedules.
- Support student attendance and administrative records.
- Maintain client records and confidentiality.
- Perform data entry accurately and efficiently.
- Assist with retail product sales and recommendations.
- Assist leadership with administrative projects as needed.
Qualifications
Ideal candidates possess:
- Outstanding customer service skills.
- Excellent verbal and written communication.
- Professional appearance and demeanor.
- Positive, energetic attitude.
- Strong organizational skills and attention to detail.
- Ability to multitask in a busy environment.
- Dependability and punctuality.
- Strong computer skills.
- Experience using Google Workspace and Canva.
- Ability to quickly learn new software systems.
- Strong problem-solving abilities.
- Ability to maintain confidentiality.
Preferred Experience
Experience in any of the following is highly desirable:
- Front Desk Reception
- Customer Service
- Administrative Assistant
- Hospitality
- Retail Customer Service
- Admissions
- Scheduling
- Office Administration
- Education or Postsecondary Administration
Eexperience is a plus but is not required.
Skills
- Customer Service
- Reception
- Phone Etiquette
- Appointment Scheduling
- Calendar Management
- Administrative Support
- Office Administration
- Cash Handling
- Point-of-Sale (POS)
- Microsoft Office
- Google Workspace
- Data Entry
- CRM Software
- Professional Communication
- Multitasking
- Time Management
- Problem Solving
- Organization
- Retail Sales
- Hospitality
The ideal candidate:
- Takes ownership of their work.
- Loves serving people.
- Has a high standard of professionalism.
- Enjoys staying busy.
- Communicates clearly and respectfully.
- Is coachable and eager to learn.
- Thrives in a structured, accountable workplace.
- Maintains a polished, professional appearance.
Benefits
- Competitive hourly pay
- Paid training
- Professional development
- Growth opportunities
- Supportive environment
- Employee discounts on services and retail products
- Consistent weekday schedule
Why Join The Visage Institute?
We're building more than a beauty school—we're building a culture of excellence.
Every interaction matters. Every student matters. Every client matters.
If you're looking for a career where professionalism, personal growth, and exceptional customer service are valued every day, we'd love to hear from you.
Apply Today at: https://www.thevisageinstitute.com/careers
Job Type: Part-Time
Location: Albuquerque, New Mexico
Keywords: Front Desk Receptionist, Receptionist, Customer Service Representative, Administrative Assistant, Office Assistant, Student Services, Admissions Assistant, Salon Receptionist, Spa Receptionist, Beauty School Receptionist, Office Coordinator, Client Services Representative, Front Office Coordinator, Customer Experience Specialist, Reception, Scheduling Coordinator, Administrative Coordinator, Office Administrator, Hospitality.
Pay: $14.00 - $18.00 per hour
Benefits:
Work Location: In person
