Purpose of Your Job Position
The primary purpose of your position is to perform the day-to-day activities of the Housekeeping Department in accordance with current Federal, State, and local standards, guidelines and regulations governing our facility, and as may be directed by the Administrator, and/or the Director of Housekeeping, to assure that our facility is maintained in a clean, safe, and comfortable manner.
Reports to:
Positions that report to this position:
None
QUALIFICATIONS:
Education:
-
High School graduate
-
Able to adequately perform physical requirements of position
-
Able to follow oral directions
-
Able to communicate effectively verbally
-
Prior housekeeping experience preferred.
Experience:
Skills:
SPECIFIC JOB FUNCTIONS:
General
-
Ensure that work/cleaning schedules are followed as closely as practical.
-
Report all accidents/incidents to your supervisor no matter how minor that may be. (NOTE: Such occurrences must be reported on the shift in which they occur.)
-
Coordinate daily housekeeping services with nursing services when performing routine cleaning assignments in resident living and/or recreational areas.
GENERAL JOB FUNCTION
Other
-
Promotes/protects resident rights
-
Complies with abuse preventionreporting policies and procedures
-
Maintains compliance with federal, state and local regulatory requirements
-
Works efficiently to complete assignments and meet deadlines
-
Follows instructions carefully. Discusses deviation from procedures with supervisor before acting
-
Maintains confidentiality of resident care and employee issues
-
Uses chain of command to communicate problems or grievances
-
Participates in staff meetings and mandatory in-service as required
-
Other duties as specifically assigned in writing by supervisor
Personal
-
Is present for work as scheduled; is rarely absent. Notifies supervisor when absent prior to the start of shift
-
Arrives and leaves at schedule time
-
Adheres to break and lunch times
-
Works overtime only as authorized.
-
Demonstrates initiative and accepts increased responsibility
-
Maintains a clean and professional appearance in dress and grooming.
Customer Service
-
Answers, places and transfers telephone calls in a courteous manner. Identified self by name and location
-
Consistently demonstrates active listening skills in all communication.
-
Communicates information clearly and accurately in a courteous manner. Follows up as appropriate to ensure communication is understood.
-
Cooperates with others within and outside of the department. Offers assistance to others when needed.
-
Responds timely to initial requests, complaints, and concerns and follows-up with timely resolution.
-
Promotes multidisciplinary teamwork to meet facility goals and objects.
-
Maintains confidentiality of patient care and employee issues.
-
Acts as advocate for resident rights and ensures respectful, courteous interactions between staff, residents, and visitors.
Safety
-
Participates in fire/disaster drills and safety in-service
-
Complies with facility safety program
-
Attends and participates in facility safety program
-
Promotes a safe environment for residents, visitors, and staff at all times.
-
Employs proper techniques of body mechanics to ensure resident/staff safety at all times
-
Uses proper procedures for handling contaminated items.
Quality Improvement
-
Demonstrates knowledge of Quality Assurance program through application of principals in departmental operations
-
Actively supports the facility QAA/CQI activities
-
Actively participates in departmental QAA/CQI activities.
