Job Overview
We are seeking a dynamic and highly organized Administrative Assistant to join our team! In this vital role, you will be the backbone of our office operations, ensuring smooth daily activities and providing exceptional support to staff and clients alike. Your energetic approach and attention to detail will help foster an efficient, welcoming environment. This paid position offers an exciting opportunity to develop your administrative skills while contributing to a thriving organization. The ideal candidate is proactive, resourceful, and possesses a strong foundation in office management and customer service.
Key Responsibilities
- Administrative Support: Manage phone lines, email correspondence, and front-desk member facing support.
- Record Keeping: Maintain digital and physical filing systems, including confidential information. Manage and maintain rental documents and member transfer information.
- Member Services: Promptly handle member inquiries, feedback, and concerns, ensuring high satisfaction.
- Operational Coordination: Coordinate with housekeeping, maintenance, and F&B departments to meet operational needs.
- Inventory & Purchasing: Monitor and order office and department supplies.
- Event and Dining Reservations: Manage dining and event registrations via telephone, in person and email.
Qualifications
- High school diploma or equivalent (business administration background is a plus).
- Previous experience in hospitality or customer service.
- Proficiency in Microsoft Office Suite (Word, Excel) and office equipment.
- Excellent communication (written and verbal) and interpersonal skills.
- Strong organizational skills and ability to manage multiple tasks.
- Flexibility to work weekends and holidays if needed.
Key Skills
- Customer Service: Professional and welcoming interaction with members.
- Attention to Detail: Accuracy in reporting and record keeping.
- Problem-Solving: Efficiently addressing member complaints.
- Time Management: Prioritizing daily duties to meet deadlines
- Multi-Tasking: Ability to work in a fast-paced environment
- Record Keeping: Maintain digital and physical filing systems, including confidential information. Manage and maintain rental documents and member transfer information.
- Member Services: Promptly handle member inquiries, feedback, and concerns, ensuring high satisfaction.
- Operational Coordination: Coordinate with housekeeping, maintenance, and F&B departments to meet operational needs.
- Inventory & Purchasing: Monitor and order office and department supplies.
- Event and Dining Reservations: Manage dining and event registrations via telephone, in person and email.
Join us in creating a vibrant workplace where your administrative expertise makes a real difference! We are committed to supporting your growth while providing a positive environment that values your contributions.
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
