About Us
Hauser’s has been a family-owned jewelry business for five generations, with a legacy dating back to 1898. What began with Alfred Jacob Hauser, Sr. and his watch repair shop in Newport News has grown into a trusted destination for fine jewelry, expert craftsmanship, and exceptional service.
Today, Hauser’s continues its family tradition of offering beautiful, high-quality jewelry with expert knowledge and unwavering integrity. Serving the Newport News and Williamsburg communities, Hauser’s believes jewelry should be inspiring, creative, meaningful, and anything but ordinary.
About the Role
Hauser’s Jewelers is seeking a personable, motivated Jewelry Sales Professional to join our Williamsburg team. This is an opportunity to build a long-term career with an established independent jeweler while helping clients celebrate life’s most meaningful moments.
We’re looking for someone who enjoys working with people, is eager to learn detailed product knowledge, and can provide a polished, personalized experience in an upscale retail environment. Jewelry experience is highly preferred, but strong candidates from luxury retail, client service, or other relationship-driven environments are encouraged to apply.
What You’ll Do
- Welcome clients into the store and create a warm, personalized experience
- Build genuine relationships with clients and understand their needs, preferences, and budget
- Guide clients through jewelry purchases with confidence, professionalism, and attention to detail
- Learn and communicate detailed product knowledge, including jewelry materials, gemstones, diamonds, and brand offerings
- Assist clients with a variety of purchases, including fine jewelry, custom pieces, and repairs
- Clearly communicate product details, pricing, care information, and available options
- Support repair and custom job intake while ensuring clients feel informed and well cared for throughout the process
- Maintain a polished, professional, and welcoming sales environment
- Follow up with clients and continue developing long-term relationships
- Work collaboratively with the team to support store goals and deliver an exceptional customer experience
What We’re Looking For
- At least 2 years of experience in a customer-facing, client service, sales, or relationship-driven role
- Jewelry sales experience is highly preferred
- Jewelry education or certifications such as GIA, AJP, or similar credentials are a strong plus
- Experience in luxury retail or working with premium products is highly valued
- Strong communication and interpersonal skills
- Comfortable speaking with and building relationships with people from a wide variety of backgrounds
- A positive, professional attitude and a genuine enjoyment of working with people
- Dependable, punctual, trustworthy, and adaptable
- Comfortable learning detailed product information and continuously developing industry knowledge
- Able to work effectively in an upscale retail environment
- A long-term mindset and genuine interest in growing within the company and jewelry industry
- Schedule flexibility, including the ability to work Saturdays and additional hours during peak holiday seasons
Compensation & Benefits
- $16.00–$20.00 per hour, based on experience and expertise
- Commission opportunities, including commission on jewelry sales, custom work, and repairs
- 100% employer-paid medical and vision insurance
- Sundays off, except for select holiday periods and special seasonal hours
If you are someone who enjoys helping people, takes pride in delivering a high-quality customer experience, and is excited to continue growing professionally, we would love to hear from you. Apply Today!
Pay: $16.00 - $20.00 per hour
Benefits:
- Health insurance
- Vision insurance
Work Location: In person
