Develop and implement catering strategies that improve service delivery and client satisfaction
Coordinate all aspects of catering events — menu selection, staffing, logistics, and setup
Upsell additional services and products to clients during the planning process
Provide exceptional customer service by addressing client inquiries and resolving any issues that arise during events
Collaborate with the kitchen staff to ensure timely preparation and presentation of food items
Maintain accurate records of budgets, expenses, and event details for future reference
Supervise catering staff during events to ensure smooth operations and high-quality service
Serve as the primary point of contact for clients, addressing inquiries and resolving issues in real time
