We are seeking a detail-oriented and customer-focused Quality Assurance Specialist to join our team. This role plays a critical part in the post-sales process, ensuring all documentation is accurate, compliant, and clearly understood by new owners. The ideal candidate has strong administrative capabilities, excellent communication skills, and a passion for delivering exceptional customer experiences.
As part of the Quality Assurance team, you will engage directly with customers to review contracts, provide guidance, and support a seamless transition into ownership. This position requires strong problem-solving skills and the ability to collaborate cross-functionally with Sales and Hospitality teams.
When you join Hilton Grand Vacations, you become part of a global team dedicated to creating memorable vacation experiences for our owners and guests.
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Competitive compensation with uncapped commission potential
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Comprehensive healthcare (medical, dental, vision)
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Paid Time Off (PTO)
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Retirement savings plan with automatic enrollment
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Career growth and development opportunities
Equal Employment Opportunity Statement:
Hilton Grand Vacations is an equal opportunity employer and values diversity in the workplace. We do not discriminate against any applicant or team member based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process.
