Job Overview
We are seeking a dedicated and detail-oriented Medical Office Check-In Specialist to join our healthcare team! In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming check-in process. Your energetic approach will help create a positive patient experience while efficiently managing administrative tasks. You will handle patient intake, verify insurance information, and support clinical staff with accurate documentation and records management. Your expertise in medical administrative support and familiarity with electronic health record (EHR) systems will be essential to your success. This paid position offers an exciting opportunity to contribute to quality patient care in a fast-paced medical environment.
Duties
- Greet patients warmly and professionally upon arrival, ensuring a friendly check-in experience
- Verify patient identity and insurance coverage using the Athenahealth system
- Collect and update patient information accurately, including demographic data and insurance details
- Review and process documentation such as care plans, medical records, and billing information
- Schedule appointments and coordinate patient flow
- Ensure compliance with HIPAA regulations by maintaining strict confidentiality of all health information
- Assist with insurance verification, Medicare processing, and documentation review as needed
Skills
- Strong knowledge of medical terminology and health insurance processes
- Proficiency in EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms
- Excellent customer service skills with phone etiquette and multi-line phone system experience
- Ability to perform accurate 10-key typing and data entry quickly and efficiently
- Knowledge of clinical confidentiality policies and healthcare regulations including HIPAA
- Experience with medical billing, insurance verification, and health information management
- Strong organizational skills for filing, documentation review, and office management tasks
- Bilingual abilities are highly valued to serve diverse patient populations
- Previous clinic or hospital experience in front desk or medical receptionist roles is preferred
Join our team to make a meaningful difference in patient care! We value energetic professionals who thrive in dynamic environments while delivering exceptional service. This position offers the chance to develop your skills in medical administration while supporting a compassionate healthcare setting.
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
