Core Responsibilities
Event Coordination:
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Schedule and coordinate logistics for all weekly market gleans (18-25 markets)
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Conduct frequent, timely, and effective phone, email, and text communication with various stakeholders (volunteer event leaders, farmers market vendors &managers, hunger relief organizations, potential partners, etc.) to schedule events, resolve issues, achieve program objectives, and build and maintain relationships.
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Collect and review data from event reports via Excel, Google Workspace, Tableau & CITRA (Food Forward’s proprietary database).
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Lead FMR events, and assist with equipment drop-offs, produce pick-ups and deliveries to hunger relief agencies.
Volunteer Engagement:
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Recruit, onboard, train, schedule, oversee, and build working relationships with 100+ volunteer event leaders who lead market glean events.
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Assist with the planning and participate in volunteer engagement activities.
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Work with the Volunteer team to assist with outreach and Community Ambassador efforts.
Program Operations:
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Facilitate program expansion and growth, including scouting and launching FMR at new markets.
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Organize, review, and maintain monthly event data via Food Forward’s data software CITRA & Tableau.
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Conduct regular equipment inventory and identify repair and purchasing needs.
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Procure, secure, maintain, and stock gleaning equipment storage locations; serve as the point of contact and maintain relationships with regional equipment hubs.
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Assist with updating and developing new training materials for event leaders, as well as creating and updating FMR staff workflows and handbooks.
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Assist with the creation and organization of program-related information and resources within Google Workspace.
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Cross-training as a leader in the Backyard Harvest and Community Ambassador programs and support with cross-department process improvements.
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Support the Community Programs team in the office and the field, as needed.
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Play a key role in supervising program assistants and interns and training new staff.
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Perform related duties as assigned.
Communication and Community Outreach:
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Serve as the point of contact and maintain relationships with community partners; help prospect new community partners.
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Draft content for program-related and organization-wide newsletters, blogs, social media, and other external communication.
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Represent Food Forward at community events, food recovery and ag sector meetings, universities, etc.
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The ability to communicate with Spanish-speaking partners is a plus, but it is not required.
Minimum Requirements:
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Computer literate and proficient in Google Workspace & Microsoft Excel.
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Must be willing and available to have a flexible schedule and work weekends, including each Saturday.
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Must be able to provide regular field support with short notice at any of our Ventura County markets
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Ability to drive large utility-style vans and trucks (training is provided).
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A valid Class C driver’s license with a clean driving record to be physically present to work at various markets and transport work related materials when needed.
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Must be willing and available to use a personal smartphone (cell phone stipend paid semi-monthly).
Hours: Full-Time, non-exempt
Location: Hybrid - remote and Ventura, CA office
Physical Requirements:
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Ability to work both indoors and outdoors
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Ability to lift and carry boxes of produce and equipment weighing up to 55 lbs repeatedly from ground to vehicles and over unstable ground.
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Alternate sitting and standing as needed; push or pull; grasp; reach above, at, or below shoulder level; and kneel, crouch, and stoop as needed.
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Ability to climb stairs.
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Willingness to operate Food Forward vehicles (training provided).
BENEFITS:
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Medical, Dental, Vision, Life Insurance Coverage, and Retirement with up to 4% employer matching. Generous Sick Days, Vacation, Personal Days, and Holiday allocation. Cell Phone and WiFi stipend.
HOW TO APPLY:
Send a cover letter and resume as a PDF to https://foodforward.org/careers/#job-listings. The subject line should read, FMR Coordinator - (Your Name). In the body of the cover letter, include 1) Where did you discover this listing, and 2) If you were a variety of produce, what would you be and why?