We are seeking a highly organized and customer-focused Office Manager to oversee administrative operations and support parking management activities. This role will be responsible for client communications, customer service, revenue reporting, vendor coordination, and financial administrative support. The ideal candidate possesses strong data entry and reporting experience, excellent communication skills, and a commitment to delivering outstanding customer service.
Pay: $60,000 / YR
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Customer Service & Client Relations
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Respond professionally and promptly to client emails, with a primary focus on parking-related inquiries and requests.
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Manage customer parking access, including account activations, modifications, and deletions.
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Serve as the primary point of contact for customer service issues and ensure timely resolution.
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Maintain positive relationships with clients through consistent and professional communication.
Revenue Reporting & Data Management
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Gather, compile, and maintain daily and monthly revenue data.
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Prepare and distribute revenue reports for clients and internal stakeholders.
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Support monthly financial reporting by providing accurate revenue information for statement preparation.
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Ensure accuracy and integrity of all operational and financial data.
Administrative & Financial Support
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Perform data entry for daily and monthly revenue reports.
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Submit invoices for payment processing and maintain related documentation.
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Review and approve accounts payable transactions in accordance with company procedures.
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Maintain organized records and administrative files.
Vendor Management
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Communicate and coordinate with vendors regarding services, invoices, and operational support.
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Build and maintain positive vendor relationships.
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Address and resolve vendor-related issues as needed.
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3–5 years of experience in office administration, data entry, reporting, or a related administrative role.
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Experience generating reports and managing large volumes of data with a high degree of accuracy.
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Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word.
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Experience with invoicing, accounts payable, and financial reporting processes preferred.
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Excellent written and verbal communication skills; able to communicate professionally via email, phone, and in person.
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Strong customer service orientation and interpersonal skills.
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Exceptional attention to detail and organizational abilities.
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Ability to manage multiple priorities and deadlines in a fast-paced environment.
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Strong problem-solving and analytical skills.
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Self-motivated with the ability to work independently and as part of a team.
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
