Project Managers are responsible for turning strategy and scope into clear, executable project plans and keeping those projects healthy from kickoff through completion.
Working closely with internal teams, the Project Manager owns the day-to-day execution of assigned projects, including timelines, budgets, resources, deliverables, dependencies and communication.
While the Account Manager owns the overall client relationship, strategic alignment and account growth, the Project Manager plays an important role in the client experience. They build trust through proactive communication, clear expectations, strong follow-through and consistent delivery.
This role requires someone who can see around corners, anticipate risks before they become problems and confidently keep both internal teams and clients moving forward. Strong Project Managers at WeCreate don't simply track tasks. They understand project scope, monitor hours and budgets, manage competing priorities, communicate clearly with clients and create the structure and confidence that lead to long-term client relationships.
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Partner with the Account Director to translate approved scopes and objectives into clear project plans, timelines, deliverables and resource needs.
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Own day-to-day project execution from kickoff through completion, keeping internal teams and clients aligned and moving forward.
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Develop and manage project schedules, deadlines, dependencies, approvals and team assignments.
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Monitor project budgets, planned versus actual hours and remaining work, identifying risks or concerns early.
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Forecast resource needs and proactively address capacity issues, scheduling conflicts and potential delays.
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Identify changes in scope, timing or deliverables and partner with the Account Director on change orders or client communication as needed.
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Serve as a consistent point of contact for day-to-day project communication, providing clients with clear updates, expectations, deadlines and next steps.
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Build client trust through responsiveness, transparency, preparedness and reliable follow-through.
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Lead project-focused client meetings, including kickoffs, status meetings, reviews and working sessions as appropriate.
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Proactively communicate project risks, delays or decisions needed so clients and internal teams are never surprised.
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Keep internal team members accountable to project commitments while ensuring they have the information and resources needed to succeed.
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Partner closely with the Account Director to support a strong client experience, identify emerging needs and contribute to long-term client retention.
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Maintain accurate schedules, assignments, budgets and project status within the agency's project management platform.
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Coordinate vendors and external partners and collaborate with Finance to ensure project billing and subcontractor expenses are accurate.
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Help improve agency workflows, project planning, resource allocation and overall delivery processes.
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3+ years of professional project management experience, preferably within a marketing, advertising, creative, digital or professional services environment.
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Proven ability to manage multiple projects, deadlines, stakeholders and competing priorities simultaneously.
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Strong understanding of project scope, timelines, budgets, resource planning and project financial health.
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Strong client-facing communication skills with the ability to build credibility, trust and positive working relationships.
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Comfortable leading client conversations, setting expectations and navigating difficult project discussions when necessary.
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Able to identify project risks early, solve problems proactively and confidently recommend next steps.
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Comfortable holding both internal team members and clients accountable to deadlines, decisions and agreed-upon scope.
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Excellent organizational skills, attention to detail and time management.
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Strong written and verbal communication skills.
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Experience using project management platforms such as ClickUp or similar tools.
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Comfortable using technology, automation and AI tools to improve project efficiency and visibility.
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Experience working with creative teams and creative workflows is strongly preferred.
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Experience with agency estimating, capacity planning, utilization or project financial management is a plus.
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PMP or other project management certification is a plus, but not required.
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Bachelor's degree or equivalent professional experience.
