About Whitman-Walker Health
Whitman-Walker envisions a society where all people are seen for who they are, treated with dignity and respect, and afforded equal opportunity to health and wellbeing. Through care, advocacy, research, and education, we empower all people to live healthy, love openly, and achieve equality and inclusion. For over 50 years, we have been meeting the needs of our communities with the endless dedication of our diverse teams.
Core Whitman-Walker Primary Essential Duties
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Performs and behavesin accordance withWhitman-Walker’s mission, cultural norms and core values of dignity, respect, affirmation, and humility.
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Maintain a respectful, non-judgmental, and compassionate manner with patients/clients/staff.
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Demonstrate excellent customer service byidentifyingand exceeding customer requirements.
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Adhere to Whitman-Walker policies and procedures, with special attention given to HIPAA requirements.
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Maintain data integrity through conscientious use of relevant tools and employing a system of checks and balances.
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Demonstrate organizational skills necessary to multi-task, meetdeadlinesand re-prioritize as needed.
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Participate in organizational quality and performance improvement activities.
Job Summary
The Senior Manager of Value-Based Programs is responsible for coordinating value-based care initiatives across the organization to improve clinical outcomes, enhance patient experience, and manage financial performance. This role partners closely with clinical, operational, and external stakeholders to monitor program performance, identify and address care gaps, and implement data-driven strategies that advance value goals. The Senior Manager will oversee population health tools and workflows; support care teams in delivering proactive, patient-centered care; and ensures compliance with payer and regulatory requirements.
Primary Essential Duties
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Coordinatethe strategy, implementation, and ongoing management of multiple value-based care programs (e.g., Medicare, Medicaid, commercial payer initiatives) to improve qualityand financialperformance.
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Monitor performance against program benchmarks, including clinical quality measures,utilization, and financial targets;identifygaps and develop action plans to address them.
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Collaborate with clinical, operations, and executive leadership to align population health initiatives with organizational goals and regulatory requirements.
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Oversee patient registries, risk stratification processes,payer panels,and care gap identification to ensure proactive outreach and intervention.
Education and Experience Required
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Bachelor’s degree in public health, healthcare administration, nursing, ora relatedfield isrequired;Master’s degree in Public Healthor related field preferred.
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Certification in Epic Cogitorequired.
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Threeyears of experience in population health, care management, or quality improvement programs preferred
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Demonstrated experience working with value-based payment models (e.g., Medicare, Medicaid, or commercial contracts) and managing performance on quality measures such as UDS or HEDIS isrequired
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Prior experience with Epic EMR preferred
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Knowledge of Health Information Exchanges, such CRISP and Care Everywhere, preferred
Working Conditions:
Working conditions for this position are normal for an office environment. Individual may be required to work evenings and / or weekends and organization events.
Physical Demands:
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Lifting: Nomore than 20 lbs. and infrequently.
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Movement: Standingand sitting for long periods.
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Visual:Longperiodsoncomputer.
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Concentration: Extendedperiods of engagement with computer systems where concentration is key to accuracy in data entry. Intermittent periods of engagement with a telephone system to respond to inquiries where concentration is key to task performance.
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Communication: Directand indirect communication. Written and verbalcompetence.
The above job description is designed to indicate a general sense of the duties and expectations of this position. It is not to be interpreted as a comprehensive inventory of all duties and responsibilities required. As the nature of our business demands changes, so too may the duties and responsibilities of this position. You may be required to perform other duties as requested, directed, or assigned.
