About Redwood Forest Foundation
Redwood Forest Foundation, Inc. (RFF) is a nonprofit conservation organization based in Fort Bragg, California. RFF supports the long-term stewardship of the Usal Redwood Forest and works with its Board, staff, community members, Tribal and regional partners, volunteers and local visitors to advance responsible forest stewardship and community programs.
Position Summary
The Office Manager provides dependable day-to-day support for the RFF Welcome Center, office operations, Board and committee administration, donor database, records and routine organizational systems. The successful candidate will be organized, efficient, dependable, welcoming and able to manage recurring responsibilities in a small office where priorities and visitor needs can shift throughout the day.
Primary Responsibilities
1. Welcome Center and Office Operations
- Staff the Welcome Center during assigned hours; welcome and interact with visitors, answer the company main phone and respond to walk in and electronic inquiries from company staff and Board
- Maintain general and Office Manager email accounts and answer and/or route emails as appropriate
- Process mail, make deposits and complete related routine data entry of donations and various donor correspondence, including production and mailing of donor certificates
- Maintain a clean and organized Welcome Center environment; provide meeting setup and gatherings support
- Process routine administrative items such as vehicle registration renewals, approved purchases, shipping
2. Board, Executive and Meeting Support
- Maintain calendars and schedule Board, committee and staff meetings as directed
- Assemble agendas and meeting packets; distribute notices, invites and documents on schedule
- Attend selected meetings, support notes and minutes production
- Maintain organized Board and committee records
- Provide routine scheduling, correspondence, document production and follow-up support to the CEO and designated staff and Board members as directed
3. Records, Data and Basic Technology Support
- Routinely file and retrieve documents in shared cloud storage
- Enter and update information (donor, member, volunteer, businesses) in CRM software; build and maintain reports
- Prepare routine gift acknowledgments, receipts, and donor certificate mailings
- Provide first-line assistance with common office software and hardware issues; document problems and coordinate outside IT support as needed
- Provide back up to the business manager for payroll and specific accounting tasks using QuickBooks if needed
4. Event and Program Logistics
- Coordinate the Annual Meeting, Board retreat, various committee meetings and occasional public events, including invites and RSVPs, materials production and distribution, event setup, participant check-in and follow-up
- Support volunteer communications and logistics
- Support newsletters/eblasts and annual sponsorships
- Track event details, receipts and assigned follow-up items
Required Qualifications
- Two or more years of administrative, office, customer-service, meeting-support or comparable experience. A college degree is not required.
- Strong organization, accuracy, efficiency, reliability, discretion and follow-through, including the ability to manage recurring deadlines and confidential information
- Clear and professional written and verbal communication skills and the ability to interact respectfully with visitors, staff, Board members and community partners
- Working proficiency with Microsoft Office, email and calendar systems, shared drives, basic spreadsheets and PDF documents.
- Ability to learn databases and digital tools and to work effectively from templates, procedures and supervisor direction
- Basic technology troubleshooting skills and sound judgment about when to refer an issue to an outside professional
- Ability to work independently in an open, publicly accessible office, remain composed during interruptions and manage multiple recurring tasks
- Availability for a consistent on-site weekly schedule; a valid California driver’s license, auto insurance and acceptable driving record are required when driving for RFF.
Preferred, but Not Required
- Experience with a nonprofit, conservation, community-serving or public-facing organization, including Board or committee support.
- Experience with meeting minutes, donor database or CRM data entry, gift processing or event logistics.
- Familiarity with Adobe Acrobat, Canva or AI-assisted productivity tools; graphic design and content creation
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
