Position Summary:
The Family Crisis Center (FCC) Shelter Advocate is responsible for providing crisis intervention, advocacy, and support services to victims/survivors of domestic violence, dating violence, sexual assault, and stalking. This position must be able to adapt to the changing needs of clients and provide services in a caring and compassionate manner. This role requires independent judgment and discretion when making decisions related to client safety, service delivery, and crisis operations. This includes supervising staff, volunteers, interns, visitors, and clients. It also includes professionally interfacing with community partners to build new and maintain existing relationships. All FCC staff share client service and other responsibilities of the organization, as required.
CORE RESPONSIBILITIES
EMERGENCY SHELTER SERVICES:
· Ensure that emergency shelter services are available and accessible 24 hours a day, 7 days a week.
· Practice client-centered, trauma-informed approach to providing crisis services to clients.
· Provide transportation to clients.
· Provide crisis intervention, safety planning, shelter orientation, intake, needs assessment, personal advocacy, referral, and transportation for clients.
· Facilitate peer support, recreation/group activities, and meetings with clients that address issues related to communal living.
· Ensure that the shelter is well maintained and adequately stocked with food, janitorial supplies, personal hygiene items, and other items to accommodate the immediate needs of clients.
· Document services provided, hours worked, mileage, and other activities and prepare reports in order to meet grant requirements.
· Attend required meetings, training, and other forms of professional development.
· Maintain organized workspace, accurate records, and attention to detail.
Qualifications:
· High school diploma or GED required
· Two or more years in human services, social work, nursing, psychology, victim advocacy, residential environments or other relevant life experience preferred
Pay: $18.00 per hour
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
