Front Desk / Medical Office Coordinator
Location: Englewood Cliffs, NJ
Employment: Full-time or Part-time
About the Practice
We are a growing physician-owned interventional pain practice looking for a reliable, organized, personable, and professional team member to help with front desk, insurance verification, prior authorizations, billing, and claims follow-up.
ResponsibilitiesResponsibilities
- Greet patients and provide a professional, welcoming experience
- Answer phones, emails, and patient inquiries
- Schedule and confirm appointments
- Check patients in and out
- Verify demographics, insurance information, and eligibility
- Submit and follow up on prior authorizations for procedures, imaging, and medications
- Submit and follow up on electronic insurance claims
- Assist with charge entry using CPT and ICD-10 codes
- Post insurance payments, ERAs, and patient payments
- Follow up on unpaid, rejected, and denied claims
- Correct and resubmit claims when appropriate
- Collect copays, deductibles, coinsurance, and outstanding patient balances
- Coordinate daily physician schedule and procedure schedule
- Prepare charts and paperwork for upcoming visits and procedures
Qualifications
- No prior medical office experience required — training will be provided
- Experience with insurance, prior authorizations, or billing is a plus
- Familiarity with CPT/ICD-10 and insurance portals a plus
- Organized, dependable, polished, and professional in appearance and communication
- Strong communication and computer skills
- Bilingual Korean/English is a plus
Compensation
Competitive hourly salary based on experience.
How to Apply
Please submit your resume and, if available, a LinkedIn profile or professional profile. A polished, neat, and professional appearance is expected for this patient-facing role.
Pay: $16.00 - $24.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
