## Job Summary
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.
## Responsibilities
- Greet guests and efficiently process check-ins and check-outs
- Handle guest inquiries and provide information about the hotel and local area
- Assist guests with reservations, requests, and complaints in a professional manner
- Manage phone calls and reservations with accuracy and courtesy
- Perform night audit duties as needed
- Maintain a clean and organized front desk area
## Requirements
- Excellent phone etiquette and communication skills
- Knowledge of hospitality management practices
- Strong guest relations skills
- Previous experience in hotel management or front desk operations preferred
- Ability to speak multiple languages is a plus
Opera Experience will be a big Plus.
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!
Pay: $14.50 - $15.00 per hour
Benefits:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Farmington Hills, MI 48334 (Required)
Ability to Relocate:
- Farmington Hills, MI 48334: Relocate before starting work (Required)
Work Location: In person
