Job Title: IT Security and Support Contractor
Job ID: 804048 - Hybrid
Client: Commonwealth of PA 2 - PUC
Closing Date: 06/08/2026 at 4.00 pm
- Long-term contract engagement
- Hybrid work arrangement with a minimum of 2 days per week onsite/in-office
The PA PUC is seeking an experienced IT Contractor with a minimum of 2 years’ experience performing technical work in information technology security and support fields. This is a cross-team position to fulfill duties within our security and help desk teams.
Responsibility:
Provide general technology support
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Respond to and implement support tickets
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Assist documenting and managing incidents and vulnerabilities
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Perform network monitoring and reporting
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Ensure compliance with regulatory guidelines and policies.
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The ideal candidate should be capable of working collaboratively between teams while also demonstrating the ability to work independently with minimal supervision.
Required Skills:
- Experience in information security related support
- Experience in helpdesk related support
- Ability to communicate effectively orally and in writing
- Ability to collaborate with peers, between teams, and stakeholders
- Experience with Microsoft server and workstation operating systems
- Experience with Microsoft O365 products
- Experience with incident reporting and support ticketing systems
- Experience with network and computer security testing tools
- Experience reading and interpreting security logs and reports
- Knowledge of industry standards and best practices of information security
- Knowledge of business process analysis methods
- Responds promptly to technical, system and/or emergency issues when contacted outside of scheduled work hours, remotely or in person as needed
- Perform related work as required
- Strong problem-solving and critical thinking skills
- Stays up to date with cybersecurity trends and risks
- Experience working with Tenable and Splunk
- Excellent communication and collaboration skills
- Ability to quickly adapt to changing priorities and technologies
- Associate’s degree or current certifications within information technology
Flexible work from home options available.
