Job Description
Domino's Pizza in Pekin, United States, is seeking a friendly and efficient Customer Service Representative to join our team. As a vital member of our organization, you'll be responsible for providing exceptional customer service while handling various tasks in our fast-paced environment.
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Answer phone calls and take customer orders accurately and efficiently
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Prepare and make pizzas according to company standards and customer specifications
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Process cash and credit card transactions with precision
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Deliver outstanding customer service, ensuring a positive experience for every customer
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Maintain a clean and organized work area, adhering to food safety and hygiene standards
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Collaborate with team members to ensure smooth operations during busy periods
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Assist with additional tasks as needed, including cleaning and restocking supplies
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Lift and move items weighing up to 25 lbs. as required
Qualifications
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Excellent communication skills with the ability to interact professionally with customers and team members
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Strong attention to detail and ability to follow directions accurately
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Flexibility to work various shifts, including weekends and holidays
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Basic math skills for handling cash transactions and order calculations
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Ability to multitask and work efficiently in a fast-paced environment
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Positive attitude and friendly demeanor, with an easy smile
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Team player mentality and willingness to assist colleagues as needed
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Physical ability to stand for extended periods and lift up to 25 lbs.
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Previous customer service experience is preferred but not required
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Food handling experience is a plus
