Administrative Coordinator / Customer Service Representative
Company: Deep Clean Mobile Detailing
Location: Buford, Georgia
Job Type: Full-Time
Schedule: Monday–Saturday availability
Pay: Competitive pay based on experience
About Deep Clean Mobile
Deep Clean Mobile is a professional automotive detailing and ceramic coating company serving North Georgia. We are committed to delivering exceptional customer service and high-quality results while operating with faith, integrity, excellence, speed, and efficiency.
We are looking for a dependable, organized, and customer-focused Administrative Coordinator to help manage daily office operations, client communication, scheduling, and administrative responsibilities.
Position Summary
The Administrative Coordinator will be responsible for communicating with customers, scheduling appointments, supporting technicians and management, maintaining accurate records, and helping ensure that daily operations run smoothly.
The ideal candidate is professional, detail-oriented, comfortable communicating by phone and text, and capable of managing multiple responsibilities in a fast-paced environment.
Responsibilities
- Answer incoming phone calls, text messages, emails, and website inquiries
- Provide customers with accurate information about detailing services and pricing
- Schedule, confirm, reschedule, and organize customer appointments
- Send appointment reminders, deposit links, and service instructions
- Follow up with customers regarding quotes, appointments, and completed services
- Maintain accurate customer information in the company scheduling and CRM systems
- Communicate daily schedules and job information to detailing technicians
- Process invoices, payments, receipts, and basic administrative paperwork
- Track deposits, balances, customer notes, and service history
- Contact previous customers for maintenance services and future appointments
- Assist with review requests and customer satisfaction follow-ups
- Help organize employee records, onboarding documents, and company forms
- Keep digital files, office records, and company information organized
- Support management with additional administrative and operational tasks
- Represent Deep Clean Mobile professionally in every customer interaction
Qualifications
- Previous administrative, receptionist, customer service, or office experience preferred
- Excellent written and verbal communication skills
- Strong organizational and time-management skills
- Professional and friendly phone presence
- Comfortable working with computers, scheduling software, email, text messaging, and online payment systems
- Ability to multitask and remain organized in a fast-paced environment
- Dependable, punctual, and responsible
- Strong attention to detail
- Able to follow company procedures and protect confidential information
- Bilingual in English and Spanish is strongly preferred
- Automotive or service-business experience is helpful but not required
What We Are Looking For
We are looking for someone who:
- Takes ownership of their responsibilities
- Communicates professionally with customers and employees
- Has a positive and helpful attitude
- Works with honesty, integrity, and excellence
- Can solve problems without becoming overwhelmed
- Is willing to learn and grow with the company
- Understands the importance of excellent customer service
- Can maintain professionalism during busy or challenging situations
What We Offer
- Stable work with a growing local company
- Professional and supportive work environment
- Training on company services, systems, and procedures
- Opportunities for increased responsibilities and advancement
- A team culture centered on faith, quality, service, and excellence
How to Apply
Please submit your résumé through Indeed and include a brief explanation of your administrative or customer service experience.
Applicants selected for consideration will be contacted to schedule an interview.
Learn more about our company at:
www.deepcleanmobile.com
Pay: $17.50 - $22.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: Hybrid remote in Buford, GA 30518
