The Heart of Our Operations At MIR Group, our products are world-class, but our reputation is built on the people who support them. As our California-based team continues to evolve, we are looking for an organized, proactive, and empathetic professional to join us in Customer Support. We aren’t just looking for a staff member; we are looking for an essential piece of our puzzle who takes pride in excellence.
Are You the Glue That Holds It All Together? If you are a detail-oriented problem-solver with a passion for helping people, you belong here. In this role, you will be the primary point of contact for our clients, navigating orders and ensuring every customer experience is as high-quality as our tile. We hire for character and train for skill—if you are hardworking, eager to learn, and ready to make a real impact, we want to meet you.
Why MIR Group?
A Culture of Excellence: Work alongside industry experts in a fast-paced environment where every voice is heard. We truly value the unique perspective of every team member, and we make it a priority to listen to and act on your suggestions so we can improve together.
Direct Impact: In a team our size, you aren’t just a number. You will see the direct result of your work every day, and your contributions will have a visible effect on the company’s success and our clients’ projects.
Versatile Experience: We offer the chance to learn the tile and distribution business from the inside out. If you are someone who loves to take ownership of your role and grow your skillset, you’ll find a supportive, tight-knit environment here to do exactly that.
What We’re Looking For:
- A hardworking, “can-do” attitude and a team-player mentality.
- Strong communication skills and a professional phone/email presence.
- Ability to multitask in a fast-paced, small business setting.
- A commitment to accuracy and a high level of attention to detail.
- Paid holidays after ninety (90) days (New Year’s Day, Christmas Day, Independence Day, Labor Day, Memorial Day, and Thanksgiving Day);
- Paid Vacation earned and accrued after six (6) months with the company;
- Health Coverage plan;
- Dental and Vision plan;
- Employee discount on tiles after six (6) months of employment.
Ready to start your next chapter with us?
