Job Overview
We are seeking a dynamic and compassionate Dental Patient Coordinator to join our vibrant dental team! In this vital role, you will be the friendly face and organized voice guiding patients through their dental journey. Your enthusiasm and attention to detail will ensure seamless appointment scheduling, accurate insurance verification, and exceptional patient service. This position offers an exciting opportunity to make a positive impact on patients’ oral health while working in a fast-paced, supportive environment. If you thrive on multitasking, excel in communication, and have a passion for healthcare administration, we want to hear from you!
Responsibilities
- Greet patients warmly and manage the front desk with professionalism and enthusiasm
- Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix
- Verify insurance coverage, benefits, and eligibility using systems like Epic, Meditech, or Athenahealth
- Collect payments, process co-pays, and handle medical billing with accuracy and integrity
- Review patient records for completeness and ensure documentation aligns with HIPAA regulations
- Assist with patient intake procedures, including updating medical history and medical terminology explanations
- Coordinate with dental providers to facilitate care plans and treatment scheduling
- Maintain accurate dental records and manage electronic health records (EHR) systems such as eClinicalWorks or Dentrix
- Answer multi-line phone systems with excellent phone etiquette and provide exceptional customer service
- Support administrative tasks including filing, data entry (10 key typing), and managing medical office documentation
Skills
- Strong knowledge of dental terminology, medical coding (ICD-10, CPT), and insurance verification processes
- Proficiency in EMR systems like Epic, Meditech, Eaglesoft, Dentrix, or similar platforms
- Experience with medical billing, coding (ICD-9/ICD-10), and care plan documentation review
- Familiarity with HIPAA compliance standards and health information management practices
- Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing)
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Prior clinic or dental office experience is highly desirable; strong clerical and front desk skills are essential
- Exceptional patient service skills combined with professional phone etiquette in a busy environment
- Ability to handle multiple priorities efficiently while maintaining attention to detail in medical records management
Join us as a Dental Patient Coordinator where your energy fuels our mission to deliver outstanding patient care! We’re dedicated to fostering a positive work environment that values your contributions and supports your professional growth. This is a paid position committed to helping you develop your skills in healthcare administration while making a real difference in patients’ lives.
Pay: $16.00 - $21.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Opportunities for advancement
- Paid time off
Application Question(s):
- Do you have experience with Open Dental?
- Are you able to work shifts from 6:30 am to 3:30 pm and 8:30 am to 5 pm?
Experience:
- Dental Office: 1 year (Required)
Work Location: In person
