ABOUT PAI3
PAI3 is building a decentralized AI infrastructure network powered by real hardware. Our global Power Nodes deliver secure, private, and compliant AI infrastructure for organizations that require trusted, high-performance compute. We enable professionals, enterprises, and public-sector partners to run AI workloads at the edge — without sacrificing data control, privacy, or reliability.
Website: https://pai3.ai
Offices: Cary, NC | Boca Raton, FL
THE ROLE
The Client Solution Analyst is the bridge between PAI3's healthcare clients and our technical delivery teams. You will lead discovery sessions, translate clinical and operational needs into structured solution designs, and serve as the primary point of accountability for client documentation quality.
This is a hands-on, client-facing role. You will work directly with physicians, clinical directors, and practice managers. Your ability to listen carefully, ask the right questions, and earn trust quickly is as important as your analytical skills.
WORK ARRANGEMENT
- Contract Type: 1099 Independent Contractor
- Schedule: Full-Time Hours
- Location: On-Site — Cary, NC (remote and hybrid are NOT available)
- Compensation: $42,000 – $72,000 per year
IMPORTANT: This position requires you to be physically present at our Cary, NC office full-time. We are NOT offering remote work, hybrid arrangements, or relocation assistance. Please apply only if you are already located in the Raleigh-Durham-Cary, NC area.
PAID ONBOARDING & CERTIFICATION
All selected candidates begin with a structured 2-week paid onboarding and training program before starting client-facing work.
- Duration: 2 weeks, full-time, on-site in Cary, NC
- Compensation: Paid at the same full rate as regular working days
- Purpose: Learn PAI3's methodology, tools, client delivery standards, and healthcare operations framework
- Certification Exam: At the end of the training period, candidates must pass a certification exam to continue the engagement
- If the exam is not passed: The contract does not continue
This structure ensures that every PAI3 analyst who works with clients meets the same high standard of quality and readiness. It also gives you a clear, structured start — not a trial by fire.
HOW TO APPLY
After submitting your resume, you will receive an automatic message with a link to a short screening assessment (25–30 minutes). Candidates who complete the assessment are prioritized for review.
Direct assessment link: https://docs.google.com/forms/d/e/1FAIpQLSeyPeVE2mVU4NxbSVlkIhcegEyXJnGBlDpN_yAxudL2GR6rZA/viewform
Please complete the assessment within 48 hours to keep your application active.
WHAT YOU WILL DO
- Lead deep-dive discovery sessions with healthcare clients to capture operational requirements
- Translate client conversations into process maps, solution blueprints, and technical briefs
- Map current-state workflows and design practical, scalable to-be solutions
- Partner with AI Engineers and technical leads to align client needs with PAI3's infrastructure
- Validate proposed solutions against client constraints — security, compliance, performance
- Build and maintain trusted relationships with physicians, administrators, and clinical staff
- Support proposal development, scope definitions, and implementation readiness reviews
FIVE CORE COMPETENCIES WE EVALUATE
1. Communication — You listen before you speak. You repeat back, validate, and document. Your clients always feel heard.
2. Documentation — You think in process flows. You can turn a verbal description into a clear flowchart and surface the steps clients don't know they're skipping.
3. Healthcare Domain — You speak healthcare natively. You know the difference between eligibility, authorization, and a claim.
4. Analytical Thinking — You design solutions that are modular, scalable, and secure. You think about what happens at 2x volume and when exceptions occur.
5. Integrity — You are on the call two minutes early. You deliver what you promise. Consistency is not a value you aspire to — it is how you operate.
REQUIREMENTS
You Must Have:
- 3+ years of direct experience working in a healthcare setting (clinic, hospital, health system, insurance, or healthcare IT)
- Hands-on experience with at least one EHR/EMR or practice management system (Epic, Cerner, Athenahealth, eClinicalWorks, NextGen, or similar)
- Working knowledge of healthcare operations: scheduling, referrals, eligibility, prior authorization, billing basics
- Demonstrated ability to conduct structured discovery sessions and document findings clearly
- Strong written and verbal communication skills
- Currently located in the Raleigh-Durham-Cary, NC area — relocation assistance is not provided
- Ability to work full-time on-site in Cary, NC — this is non-negotiable
- Eligible to work in the United States
Nice to Have:
- Experience with process mapping tools (Lucidchart, Visio, Miro, or similar)
- Background in healthcare IT, health informatics, or RCM operations
- Familiarity with AI tools and willingness to integrate them into analytical workflows
WHO THRIVES AT PAI3
You are not the analyst who arrives with answers. You are the analyst who arrives with questions — and the patience to listen until the full picture emerges.
You think in flowcharts. You speak in process steps. You are on the call before it starts and follow up before anyone has to ask. You believe that trust is earned through consistency, not talent.
If that sounds like you — we want to meet you.
NEXT STEPS AFTER APPLYING
1. Submit your resume on Indeed
2. You will receive an automatic message with a link to the screening assessment
3. Complete the assessment within 48 hours
4. Our team reviews all submissions and contacts qualified candidates for an interview
5. Selected candidates begin with a 2-week paid onboarding and certification program
Assessment link: https://docs.google.com/forms/d/e/1FAIpQLSeyPeVE2mVU4NxbSVlkIhcegEyXJnGBlDpN_yAxudL2GR6rZA/viewform
Pay: $42,000.00 - $72,000.00 per year
Benefits:
- Professional development assistance
Experience:
- Healthcare: 3 years (Required)
Ability to Commute:
- Cary, NC 27513 (Required)
Work Location: In person
