The Learning and Development (L&D) Business Partner serves as the site-level learning and development lead, responsible for creating and sustaining a culture that values and prioritizes the ongoing learning and development of all employees. The L&D Business Partner must be able to establish credibility and deliver high quality programs both directly and by building a strong network of local trainers. In addition to building a strong learning culture, primary areas of responsibility include program and project management, learning technology and data management, training content development and delivery, train-the-trainer, stakeholder management and change management. This role reports to the Sr. Manager of Manufacturing L&D and is a member of the L&D Community of Practice. Ongoing skill and career development for all employees is a critical part of our talent strategy at Post Consumer Brands; the L&D Business Partner is central to bringing this strategy to life.
Responsibilities and Accountabilities:
Learning Culture and Stakeholder Management
- Serves as site-level learning and development lead and champion; partners closely with site leaders to create and sustain a culture that values and creates time and dedicates resources for meeting learning objectives.
- Facilitates strong relationships and connections between shifts via effective communications and shift transfer meetings; occasionally available to work off-shifts (2nd and 3rd), including holidays and weekends.
- Leads and mentors others in the usage of Problem Solving tools, such as Go-See-Think-Do’s, the 8-Step Problem Solving Methodology, 5S, and more.
- Actively participates in and contributes to a Learning and Development community of practice. Stays up to date on emerging trends in Learning and Development, actively engages in continuing education, contributes to building a stronger enterprise learning and development community.
Training Development and Delivery
- Partners closely with central L&D and peer network to identify training needs, contributing to curriculum development and content/program design.
- Partners with HR to develop and deliver onboarding training, including New Hire Orientation.
- Develops and implements a train-the-trainer model, ensuring job instruction trainers are prepared to execute localized training programs effectively.
- In collaboration with central L&D and in keeping with standards, makes minor changes to custom content on an ad hoc basis using authoring tools (e.g. Articulate).
Program & Project Management
- Builds annual training calendar in close collaboration with site stakeholders, network L&D peers and central L&D.
- Ensures plans and resources are in place to effectively execute on annual training calendar and priorities; effectively navigates competing site-level needs with network standards.
- Oversees the preparation and roll out of training programs, coordinating with trainers and managing logistics to ensure smooth delivery.
- Collaborates with site stakeholders to identify and prioritize learning gaps; puts plans in place to address both short-term tactical gaps and long-term strategic gaps.
- Serves as Standard Work Pillar Steering Team Lead; directs a cross-functional team charged with building and sustaining a culture of Continuous Improvement.
Learning Technology and Data Management
- Site-level learning management system (LMS) administrator. Loads computer-based content, tracks ILT attendance, pulls standard reports, provides audit support, aligns to enterprise LMS standards. Fluent in Sumtotal LMS.
- Site-level Redzone Learning Module administrator. Accountable for ensuring proper configuration of the software following PCB’s enterprise standards.
- Populates learning management system and assists in developing operator task lists and job break-down sheets.
- Site level owner for all learning metrics and reporting. Provides standard metrics and reporting to site leadership; collaborates with central L&D to provide rollup metrics for assessing network L&D health.
- Analyzes training data to measure effectiveness, identify areas of improvement and generate insights.
Education:
- Bachelor’s degree in Education, Psychology, or Business-related discipline or equivalent experience required.
Experience:
- 4+ years’ experience in a full-time training, education, or learning and development role.
- Experience in a manufacturing environment a plus.
- Excellent facilitator/trainer using adult learning principles to design, develop and deliver learning solutions to meet learning objectives.
- Proficient at using Learning Management Systems; experience with remote and e-Learning preferred.
- Content development experience preferred.
- Experience with measuring and reporting on training effectiveness and business impact.
- Experience coordinating and gaining alignment among a diverse range of stakeholders.
- Excellent verbal and written communication skills.
- Expertise in the development, delivery and evaluation of training initiatives to support ongoing improvements in knowledge, skills, processes and engagement.
- Highly detailed, organized, efficient, and deadline driven on all project and administrative tasks.
- Superior project management skills and ability to steward a team through a project.
- Strong skills in PowerPoint and Microsoft Office (Excel, Word).
This role may require occasional travel (up to approximately 10%
