Scheduling/Treatment Coordinator
Green Dental of Alexandria — Alexandria, VA
Full-Time | $25 +
We are not a traditional dental office — and we are not looking for a traditional Operations manager.
Green Dentistry is a health-based, multi-specialty practice focused on whole-body wellness and helping people get the care they truly need. We believe dentistry can change lives when it is done with intention, education, and genuine care.
We are growing, expanding, and building something meaningful. If you are a strong operator who loves leadership, systems, growth, and creating exceptional patient experiences — keep reading.
What we do differently
We are not corporate. We do not run high-volume, transactional dentistry. We invest heavily in continuing education, team development, technology, and creating a culture where people feel valued and challenged to grow.
Our practice blends advanced dentistry with a wellness-centered philosophy. We take time with patients, focus on root causes, and believe the patient experience matters just as much as clinical excellence.
Our practice focuses on comprehensive, prevention-based dentistry and the connection between oral health and overall wellness.
Key Responsibilities
- Manage the doctor and hygiene schedules to support a productive, organized day
- Answer patient calls and respond to scheduling requests promptly
- Schedule new patients, treatment, continuing-care visits, and emergencies
- Confirm appointments and proactively address cancellations and schedule openings
- Contact overdue patients and patients with unscheduled treatment
- Present treatment plans clearly and confidently
- Review financial arrangements, payment options, and available financing
- Help patients understand the difference between recommended care and insurance coverage
- Follow up consistently with patients who have not scheduled treatment
- Coordinate treatment appointments with the clinical team
- Maintain accurate patient records, notes, and follow-up tasks
- Track scheduling, treatment acceptance, and follow-up results
- Provide a warm, professional experience from the first phone call through treatment completion
- Identify problems and take appropriate action without waiting to be asked
Qualifications
- Dental front-office experience strongly preferred
- Experience with scheduling, treatment coordination, or case presentation preferred
- Strong communication and patient-service skills
- Comfortable discussing treatment fees and financial options
- Organized, dependable, and attentive to details
- Able to prioritize multiple responsibilities in a busy environment
- Confident using dental software, phone systems, email, and patient communication tools
- Strong follow-through and commitment to completing tasks
- Professional, positive, and receptive to feedback
- Interested in learning about comprehensive and wellness-focused dentistry
Our Ideal Candidate
You may be a strong fit if you:
- Look for solutions instead of waiting for instructions
- Take ownership of the schedule and patient follow-up
- Notice what needs attention and act promptly
- Communicate with warmth, confidence, and professionalism
- Remain calm and organized when priorities change
- Follow through consistently and keep commitments
- Enjoy helping patients overcome barriers to receiving needed care
- Value teamwork, accountability, growth, and excellence
Position
- Full-time
- In-person
- Scheduling and treatment coordination responsibilities
- Compensation based on experience
Please submit your résumé along with a brief explanation of why you would be a good fit for this position.
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
Application Question(s):
- When the schedule has openings or patients have unscheduled treatment, what specific steps would you take without waiting for a manager’s direction?
- Tell us about a time you had several urgent responsibilities at once. How did you prioritize them and make sure nothing was missed?
- Describe a work problem you noticed without being asked. What action did you take, and what was the outcome?
Work Location: In person
