Val's Restaurant in Holden, MA is seeking a front-of-house manager to join our team. The position requires a minimum of 3 years experience as a manager.
About Us
We are a high-volume, family-owned restaurant known for exceptional hospitality, great food, and a loyal customer base. We're looking for a hands-on Front of House Manager who leads by example, enjoys working alongside the team, and takes pride in creating an outstanding guest experience.
This is an ideal opportunity for someone who enjoys both managing the dining room and staying connected to the floor. While your primary responsibility will be overseeing front-of-house operations, you'll also step into serving or bartending shifts as needed to support the team during busy periods or staffing needs.
Responsibilities
- Lead daily front-of-house operations with professionalism and positive energy.
- Deliver an exceptional guest experience and promptly resolve customer & staff concerns.
- Hire, train, coach, and motivate front-of-house staff.
- Create and manage employee schedules.
- Ensure high standards of service, cleanliness, and organization.
- Monitor labor costs and staffing levels.
- Assist with opening and closing procedures.
- Jump into service or bartending shifts when needed and lead by example during peak hours.
Qualifications
- 3+ years of restaurant management experience preferred.
- Strong leadership and communication skills.
- Experience serving and/or bartending in a full-service restaurant.
- Ability to remain calm and organized in a fast-paced environment.
- Strong customer service and problem-solving abilities.
- Reliable, professional, and dependable.
- Availability to work nights, days and weekends as needed.
What We're Looking For
We're looking for someone who isn't afraid to roll up their sleeves. The right candidate enjoys being on the floor, supports the team wherever needed, and understands that great leadership comes from working alongside your staff—not from the office.
Compensation & Benefits
- Competitive hourly pay based on experience.
- Opportunity for additional earnings while working serving or bartending shifts.
- Great hours: closed Mondays and Tuesdays, open Wed. —Sunday 11 AM — 9PM Refer to our website for more information: www.valsrestaurant.com
- Employee dining discounts.
- Supportive ownership team with opportunities for growth.
Please email your resume and we will schedule an interview.
If you're passionate about hospitality, enjoy leading a team, and thrive in a busy restaurant environment, we'd love to hear from you.
Job Types: Full-time, Part-time
Pay: $25.00 - $32.00 per hour
Work Location: In person
