Join the Ryan Ford Family!
Ryan Ford has been serving the Sealy community for decades and is known for providing exceptional customer service and a hometown dealership experience. We're looking for a customer-focused Automotive Service BDC Representative to help grow our service department and build strong relationships with our customers.
Responsibilities
- Answer inbound calls, texts, emails, and online service inquiries
- Schedule, confirm, and reschedule service appointments
- Follow up on missed appointments, declined services, and maintenance reminders
- Maintain accurate customer records in the CRM and dealership systems
- Coordinate with service advisors to provide a seamless customer experience
- Help improve customer retention and satisfaction through timely follow-up
Qualifications
- Customer service, call center, sales, or BDC experience preferred
- Automotive dealership experience is a plus
- Strong communication and phone skills
- Organized, detail-oriented, and goal-driven
- Ability to multitask in a fast-paced environment
- Positive attitude and strong work ethic
Why Ryan Ford?
- Family-owned dealership with a strong community reputation
- Supportive leadership and team-oriented culture
- Paid training and career growth opportunities
- Competitive hourly pay plus commission
- Employee discounts on vehicles, service, and parts
- Health, dental, and vision benefits
- Paid time off and holidays
Schedule: Full-Time | Weekdays with occasional Saturdays
If you're passionate about customer service and want to build a career with one of the area's most respected automotive dealerships, apply today and join the Ryan Ford team in Sealy, Texas.
Pay: From $12.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
